Program Support & Data Management Specialist

Gesher Human Services•Detroit, MI

9d•$42,000 - $56,000

About The Position

The Program Support & Data Management Specialist supports program management staff by reviewing and auditing participant files, tracking staff training, preparing correspondence, processing and distributing Incident Reports, entering and exporting data from the Agency database (DARTS), maintaining petty cash, ordering and distributing office supplies, processing mail, and tracking compliance-related violations as assigned. The position also provides confidential administrative support, backup switchboard coverage, and committee participation as assigned. This role works in a business-office environment with moderate noise and requires the ability to work in a confined area and sit at a computer terminal for extended periods. The position is non-exempt and eligible for overtime pay under the Fair Labor Standards Act. The job description is informational and does not constitute an employment contract; employment remains at-will.

Requirements

High school diploma or equivalency.
Demonstrated working knowledge of databases and Microsoft Word and Excel, including the ability to write queries and formulas to complete assigned tasks accurately and on time.
Interpersonal skills sufficient to communicate with participants, employers, the public, and staff.
Writing skills sufficient to prepare communications and required reports.
Math, reasoning, and language skills sufficient to complete required documentation.

Nice To Haves

Two years of college in human services and/or business.

Responsibilities

Provide confidential administrative support to management, including typing memos, tracking training requirements, scheduling new-staff orientations, and taking committee meeting minutes.
Review and audit participant documentation files.
Process, code, and distribute Incident Reports daily; ensure reports are written correctly and sent to the Office of Recipient Rights and designated Agency staff.
Prepare the Quarterly Incident Report and annual summary for the Safety Committee.
Use the Agency database to enter data and prepare required reports.
Distribute and maintain petty cash funds as assigned or required.
Order and distribute office supplies as needed.
Process incoming and outgoing mail as assigned.
Provide backup switchboard coverage as needed.
Serve on Agency committees as assigned.
Track compliance-related violations as assigned.