Program Support Assistant

University of Mary WashingtonFredericksburg, VA
Onsite

About The Position

Join the University of Mary Washington's Center for International Education (CIE) as a Program Support Assistant and play a key role in connecting students to global opportunities. In this dynamic position, you’ll support international student services and study abroad programs by coordinating logistics, managing applications and records, assisting with student billing and insurance, and helping plan arrivals for students from around the world. You’ll also contribute to exciting campus events like orientations, fairs, and outreach initiatives, making a direct impact on student engagement and success. This role is perfect for someone who is organized, detail-oriented, and passionate about supporting a diverse, global community while ensuring smooth operations and compliance with university and federal standards. This wage position is essential for sustaining the CIE’s capacity to serve both incoming international students and scholars and outgoing education abroad participants, ensuring compliance with institutional policies and federal regulations.

Requirements

  • Knowledge of higher education systems and university policies
  • Cross-cultural awareness and cultural sensitivity
  • Data management and reporting skills
  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Strong customer service skills
  • Technical proficiency (e.g., Microsoft Office, Google Workspace, databases)
  • Effective problem-solving skills
  • Strong attention to detail
  • Strong time management skills
  • Ability to collaborate and work effectively as part of a team
  • Prior experience in a college/university setting
  • Experience with office administration

Nice To Haves

  • Completion of a college degree

Responsibilities

  • Coordinating logistics
  • Managing applications and records
  • Assisting with student billing and insurance
  • Helping plan arrivals for students from around the world
  • Contributing to campus events like orientations, fairs, and outreach initiatives
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