Program Support Assistant

Vancouver Coastal Health • Vancouver, BC

9h • Onsite

About The Position

Within the context of a client and family centred care model and in accordance with established vision and values of the organization, the Program Support Assistant performs a variety of administrative support functions such as inputting client information into computerized client information systems, word processing, composing and signing correspondence, typing reports and documents, answers general inquiries related to programs and policies, booking appointments and meetings. Assists the community/public health nurse, allied health professionals, and other team members in the organization and operation of designated program clinics/services.

Requirements

• Grade 12, graduation from an Office Administration program supplemented by one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
• Valid B.C. Driver’s license and local area travel requiring the use of a personal vehicle may be required and will be noted on the posting.
• Knowledge of office practices and procedures.
• Knowledge and proficiency in relevant software. (Word, Excel, graphic applications)
• Ability to keyboard 5,000 keystrokes per hour.
• Ability to communicate effectively both verbally and in writing.
• Ability to work independently and effectively with others.
• Ability to be sensitive, tactful and diplomatic with clients and the public.
• Ability to organize and prioritize work.
• Ability to compile information.
• Ability to perform relevant calculations.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Responsibilities

• Inputting client information into computerized client information systems
• Word processing
• Composing and signing correspondence
• Typing reports and documents
• Answering general inquiries related to programs and policies
• Booking appointments and meetings
• Assisting the community/public health nurse, allied health professionals, and other team members in the organization and operation of designated program clinics/services

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees