Program Support Assistant

Veterans Health Administration•Dayton, OH
•Onsite

About The Position

This is a part-time, term-appointed position located in the Office of Research and Development (ORD) at Dayton VA Medical Center in Dayton, OH. The Program Support Assistant serves as a Research Assistant, supporting the Research/Study Coordinator with the day-to-day operations of the study. This includes enrolling participants, collecting data, and providing support to the Research Coordinator and Local Site Investigator. This is not a virtual position, and you must live within or be willing to relocate within a commutable distance of the duty location. This is a term appointment not to exceed 1 year and 1 day. Term appointments are non-status, non-permanent appointments of limited duration. The appointment does not confer eligibility for promotion, reassignment, transfer, or non-competitive conversion to permanent employment.

Requirements

  • Must be a U.S. Citizen to apply.
  • Must complete all required steps in the process, including the application, questionnaire, and an online assessment.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable forms of identification will be required to complete pre-employment requirements.
  • Participation in the seasonal influenza vaccination program is a requirement.
  • Must serve a 1-year probationary period.
  • One (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled.
  • Specialized experience must have been equivalent to at least the next lower grade level (i.e., GS-06).
  • Qualifying specialized experience is experience providing administrative and program support directly related to or in support of human-subjects medical or clinical research studies or programs, including, but not limited to: providing administrative and program support for clinical research activities; collecting and compiling clinical research or study data; maintaining clinical research program records and protocols; coordinating participant and patient activities for clinical research programs including enrollment, scheduling, informed consent processes, and communication; and ensuring activities are conducted in accordance with applicable clinical research protocols, policies, and procedures.
  • Resume must show complete information for each job entry, such as beginning and ending dates of employment, duties performed, and/or total hours worked per week.

Nice To Haves

  • Commitment to improving the efficiency of the Federal government.
  • Passion for the ideals of our American republic.
  • Commitment to upholding the rule of law and the United States Constitution.

Responsibilities

  • Supporting routine day-to-day program activities, including structured interviews, informed consent, participant data collection, and study documentation.
  • Maintaining participant records, consent forms, data management systems, source documentation, and Investigator study files.
  • Developing and maintaining appropriate tracking, filing, and record-management systems for program documentation and participant samples.
  • Responding independently to inquiries from program participants, staff, and stakeholders and preparing general communications, memoranda, and reports.
  • Coordinating meetings by arranging space, notifying participants, preparing agendas and minutes, and following up on assigned commitments.
  • Preparing confidential, technical, and administrative documents and research materials for program staff and leadership.
  • Compiling and summarizing information from files, databases, and other sources while preparing reports and highlighting relevant information for staff.
  • Entering and analyzing data using Microsoft Office, VA databases, and other electronic systems, including performing statistical queries and supporting administrative monitoring and quality control.
  • Supporting local site activities related to participant enrollment and program implementation.
  • Scheduling participant visits and coordinating enrollment activities in accordance with program requirements.
  • Conducting participant visits, including informed consent discussions, structured interviews, and health assessments.
  • Preparing and maintaining accurate program documentation related to participant enrollment and study activities.
  • Managing enrollment processes independently, including obtaining informed consent when applicable and ensuring required procedures are completed.
  • Interacting directly with participants as a primary point of contact for program-related questions and inquiries.
  • Explaining the informed consent process, including the research program, associated risks, and potential benefits.
  • Managing clinical test implementation, quality control, and reporting in accordance with study protocols and maintaining accurate records and required clinical documentation for study participation.
  • Performing other related duties as assigned.

Benefits

  • A career with the U.S. government provides employees with a comprehensive benefits package.
  • As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  • Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
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