Program Support Assistant
About The Position
The Iowa Department of Transportation is seeking a Program Support Assistant to provide administrative and program support in Ames, Iowa. The role supports financial, equipment, purchasing, software renewal, and project-related activities, coordinating information and routine processes across stakeholders. The position follows established procedures, maintains accurate records and tracking tools, prepares recurring reports and meeting materials, and follows up on outstanding actions. The department’s mission is “Making Lives Better Through Transportation,” guided by the values Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with a flexible schedule available. Employees may be required, within a period determined by the appointing authority after hire, to type at least 40 net words per minute as demonstrated by a typing examination.
Requirements
- Meet at least one minimum qualification: one year of full-time work experience in general office, clerical, data entry/processing, or related work; a total of one year of education and/or such full-time experience, with 30 semester hours of accredited college or university coursework in any field equaling one year of full-time experience; or current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.
Responsibilities
- Provide day-to-day administrative support for financial, equipment, purchasing, software renewal, and project-related activities.
- Coordinate information and activities across multiple stakeholders and ensure routine administrative processes are completed accurately and on time.
- Enter, update, review, and validate information in computerized systems.
- Prepare recurring reports and tracking tools.
- Maintain accurate records and organize information so staff and leadership can readily access and use it.
- Maintain tracking systems for equipment requests, purchases, software renewals, and other assigned activities.
- Monitor deadlines and aging items, identify outstanding actions, and follow up with appropriate staff to keep work moving forward.
- Coordinate meetings, prepare reports and supporting materials, document action items, and communicate information to finance teams, portfolio coordinators, project sponsors, and other stakeholders.
- Follow established procedures for Workday transactions, purchasing activities, software renewals, and related administrative processes.
- Identify missing information or potential issues and route items for appropriate resolution.
Benefits
- Competitive pay and benefits package
- Health insurance
- Dental insurance
- Flexible spending account
- Life insurance
- Professional growth and development opportunities
- Paid vacation leave
- Separate sick leave
- Nine paid holidays per year
- Iowa Public Employee Retirement System (IPERS) retirement package with employer match
- Optional 401A plan with employer contributions
- Employee discount programs from various vendors
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
