Program Supervisor - Healthy Families

Child & Family Resources•Bullhead City, AZ

About The Position

The Program Supervisor implements the Healthy Families Program in accordance with HFA and HFAZ policies and procedures and directly supervises Family Support Specialists and the Family Resource Specialist. The position reports to the Program Director and coordinates, supervises, and participates in program activities while adhering to applicable standards, policies, and procedures. The supervisor supports staff in delivering family assessments, home-based family support, referrals and coordination, case-plan development, and service documentation. The role also oversees enrollment, outreach, capacity, reporting, staff training and performance processes, budget adherence, data collection, and program quality. It includes regular staff supervision and evaluation, participation in collaborative and agency activities, public speaking as assigned, coordination with hospitals and community partners, and responsibility for maintaining statewide Healthy Families accreditation. The position requires flexibility to respond to shifting priorities in a fast-paced, multitasking environment. Employment offers are contingent upon drug testing and fingerprint clearance.

Requirements

High school diploma.
Two years of experience working with at-risk families.
Ability to mentor, supervise, and support staff in person or virtually.
Knowledge of family life skills and child abuse prevention techniques.
Ability to work effectively within a team.
Model professionalism, a team approach, and equality.
Knowledge of community resources and existing community prevention efforts.
Ability to communicate effectively orally and in writing, following the agency's AI use policy.
Effective problem-solving skills.
Adherence to agency policies and procedures.
Meet department performance and productivity standards.
Must be eligible and able to obtain a fingerprint card.
Must be certified in CPR/First Aid.
Must have a valid driver's license, insurance, and a vehicle.
Ability to sit for extended periods daily and stand and walk short distances.
Ability to twist, bend, stoop, and lift up to 40 pounds while performing assigned duties.
Ability to use a variety of office equipment and machines.
Normal manual dexterity and eye-hand coordination.
Ability to perform repeated hand-wrist movements.
Ability to work in a fast-paced environment, multitask, respond quickly to changing priorities, and remain flexible.
Ability to work limited nights and weekends.

Nice To Haves

One year of supervisory experience preferred.
Grant-writing abilities preferred.

Responsibilities

Implement the Healthy Families Program in accordance with HFA and HFAZ policies and procedures.
Directly supervise Family Support Specialists and the Family Resource Specialist.
Coordinate, supervise, and participate in Healthy Families program activities while adhering to BPS, HFAZ P&P, and SSP&P.
Monitor and complete enrollment, outreach, capacity, and reporting expectations.
Support staff and participate in family assessment, home-based family support, referrals and coordination, case-plan development, and documentation of services.
Provide strength-based, reflective supervision to each staff member weekly according to contract requirements.
Monitor fingerprint cards, background checks, performance plans, and training requirements.
Attend scheduled monthly supervision with the Program Director.
Adhere to spending requirements outlined in the budget.
Model group norms and established behavior expectations, maintain the chain of command, and follow site-specific implementation protocols.
Participate in agency and funder continuous quality improvement projects as assigned.
Review monthly data reports, communicate needs to staff, and monitor compliance.
Give public presentations as assigned.
Regularly evaluate program areas and service needs according to agency, funding, and quality-assurance standards.
Evaluate staff performance regularly, provide feedback at least quarterly, and conduct formal annual evaluations.
Meet regularly with the staff team to coordinate activities, address issues, and review program goals and objectives.
Ensure necessary data is collected and provided to program evaluators and the Program Director in a timely manner.
Attend and actively participate in collaborative supervisor team meetings and support collaborative efforts.
Ensure Healthy Families statewide accreditation is maintained.
Coordinate program activities with hospitals, Child Protective Services, community-based agencies, and the public.
Attend and participate in required Healthy Families seminars and in-service trainings.
Perform other related duties as required.