Program Supervisor – Healthy Families New York

BronxCare Health System•New York, NY

About The Position

The Program Supervisor of the Robin Hood Foundation Grant of the SBEHS program reports directly to the Program Director. The role develops specific plans for implementing mental health services for families receiving Early Head Start in the NICU of BronxCare Health System and provides mental health support to the Outreach Coordinator and Family Support Workers in the home visiting program. The Program Supervisor may represent the Program Director in project-related meetings and works with the Program Director to recruit, hire, and train Family Support Workers and the Outreach Coordinator. The role tracks and evaluates staff activities and family progress on family partnership agreements, including reviewing records and generating written reports. The Supervisor also conducts home visits to observe staff strategies for supporting positive parent-child interactions and assess families when necessary, helps prepare and facilitate infant mental health trainings, and collaborates with NICU staff to better support families. The position also involves maintaining professional and courteous relationships with patients, visitors, and employees, contributing to departmental Performance/Quality Improvement activities, and complying with the organization’s safety, security, risk management, infection control, and patient and customer service policies.

Requirements

Prior social work therapy and/or mental health experience.
Prior experience supervising staff and/or conducting home visits.
MSW or CSW (LCSW).
Bachelor’s degree.
Master’s degree in MSW.
Extensive computer knowledge.

Responsibilities

Establish and maintain positive, professional relationships with patients, visitors, and employees, and behave in a manner that supports a positive public perception of Bronx-Lebanon Hospital Center and its employees.
Participate in departmental Performance/Quality Improvement activities, including data collection and analysis, risk management and claims activities, Continuous Quality Improvement teams, and compliance with applicable policies and procedures.
Represent the Program Director in project-related meetings when needed.
Work with the Program Director to develop plans for implementing mental health services for families receiving Early Head Start in the NICU of BronxCare Health System.
Work with the Program Director to recruit, hire, and train Family Support Workers and the Outreach Coordinator.
Track and evaluate staff activities, review staff records, and generate written reports related to staff functions and program operations.
Conduct home visits to observe staff strategies for supporting positive parent-child interactions and assess families when necessary.
Track and evaluate family progress on family partnership agreements by partnering with home visitors during visits, meeting with staff, and reviewing case records to generate written reports.
Prepare and facilitate infant mental health trainings for staff professional development alongside the Program Director.
Participate in rounds and NICU meetings and collaborate with NICU staff to better support families.
Provide mental health support to the Outreach Coordinator and Family Support Workers in the home visiting program.