Program Supervisor

Nobis Works Headquarters•Marietta, GA
•$60,000 - $63,000•Hybrid

About The Position

The Supervisor, Early Youth Educational Services (EYES), oversees day-to-day operations of Tommy Nobis Center’s EYES program for youth with disabilities in a designated North or South Metro Atlanta region. The role manages and grows the program’s regional services, supervises project coordinators, instructors, and PRN staff, and coordinates services with GVRA, schools, referral sources, students, families, and community partners. Services are delivered in schools and in community settings during summer and school-break programming. The supervisor oversees student services from referral through exit, including staff scheduling, service authorizations, records, reporting, and service documentation for billing. The role supports instructors in delivering and improving pre-vocational curriculum and maintains regional metrics and demographic records. It also promotes the program in the community and represents the organization through trustworthy, transparent, accountable, and professional interactions. The position is primarily in person, with the option of up to two hybrid days at the manager’s discretion. It requires driving to participant schools and working in varied academic environments within the designated region, as well as time in a typical office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Employees must attend safety training sessions and drills.

Requirements

  • Bachelor’s degree in education, special education, rehabilitation, sociology, behavioral sciences, business administration, or a related field.
  • Strong customer-service orientation and commitment to customer satisfaction with internal and external customers, students, and parents.
  • Results orientation and ability to meet assigned deadlines.
  • Strong organizational skills, attention to detail, and accuracy in completing work assignments.
  • Strong oral and written communication skills, including the ability to prepare professional documentation and communicate with a broad range of audiences.
  • Ability to maintain confidentiality.
  • Working knowledge of Windows, Word, Excel, PowerPoint, and Canva.
  • General knowledge of office equipment such as copiers and scanners.
  • Knowledge of computers.
  • Ability to review statistical information, create reports, identify changes or deficiencies, and establish improvement goals.
  • Ability to organize data and assigned work tasks effectively.
  • Must pass a drug screen and background check.
  • Must be eligible to work in the United States.
  • Must attend required safety training sessions and drills.

Nice To Haves

  • One to two years of experience in a supervisory role.
  • Three years of teaching experience.
  • Experience teaching or working with individuals with disabilities.
  • Experience working with transition students.
  • Experience delivering job-readiness skills training.
  • Experience developing programmatic marketing materials.

Responsibilities

  • Manage and grow the number of schools, classes, and students served in the assigned region.
  • Oversee daily EYES program operations in school and community settings, including summer and school-break programming.
  • Directly supervise, coach, and develop project coordinators and EYES instructors; manage day-to-day work, timecard entries, payroll and mileage approvals, and annual performance evaluations.
  • Schedule EYES and PRN staff and oversee student services from referral through exit to ensure high-quality service delivery.
  • Acquire service authorizations and maintain adequate records for each participant.
  • Ensure instructors prepare and submit participant case notes and monthly status reports on time using Vertex for service documentation and billing.
  • Build and maintain positive, productive relationships with clients, parents, GVRA, educational partners, local businesses, and other community partners.
  • Assist EYES instructors with delivery of pre-vocational skills curriculum to middle- and high-school students as needed.
  • Help improve pre-vocational curriculum, including career exploration, job readiness, interview skills, and self-advocacy, to meet participant, school, and program needs.
  • Maintain accurate records for data metrics and demographic tracking.
  • Educate the community about the EYES program.
  • Represent the organization as a cultural ambassador, fostering trust, alignment, transparency, and accountability.
  • Communicate and interact effectively and professionally with coworkers, management, customers, and others.
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