Program Supervisor/Counselor
About The Position
The Program Supervisor oversees the administrative activities of an office, daily case management, and assists wherever needed. The role includes managing client records and information, supporting clerical staff, covering counselors as needed, and completing general office tasks. The position description also states that the Program Manager is in charge of an individual office within ABC Traffic Programs Corporation, reports directly to and works closely with Corporate Staff, and is responsible for organizing, staffing, and operating the program in compliance with regulations. The Manager ensures program standards are consistently met, supports client morale, ensures staff are adequately trained, and maintains professional relationships with outside organizations. The Manager is bilingual in Spanish and assists Spanish-speaking clients when needed.
Requirements
- Ability to prioritize and multitask.
- Bilingual in Spanish and English.
- Strong organizational skills.
- Deadline- and detail-oriented.
- Strong leadership qualities.
- Registered Drug and Alcohol Counselor and/or registered as an intern upon hiring.
Responsibilities
- Manage client records and information.
- Provide administrative assistance to clerical staff.
- Cover counselors as needed.
- Perform general office tasks, including replenishing office supplies, distributing mail, custodial duties, answering phones, and taking payments.
- Organize, staff, and operate the office program in conformance with regulations.
- Ensure program standards are consistently met and the program operates to a high standard.
- Support client morale.
- Ensure the staff is adequately trained.
- Maintain businesslike and professional relationships with outside organizations.
- Assist Spanish-speaking clients when needed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
