Program Supervisor/Counselor
About The Position
The Program Supervisor oversees office administrative activities and daily case management, assisting wherever needed. The position is responsible for managing an individual office within ABC Traffic Programs Corporation and works directly with Corporate Staff. The supervisor organizes, staffs, and operates the program in compliance with applicable regulations, ensures program standards are consistently met, supports high-quality program operations and client morale, ensures staff are adequately trained, and maintains professional relationships with outside organizations. The supervisor is also called upon to assist Spanish-speaking clients as needed. The role includes administrative support and office tasks, such as managing client records, assisting clerical staff, covering counselors when needed, replenishing supplies, distributing mail, performing custodial duties, answering phones, and taking payments. The schedule is approximately 38 hours per week, with set hours that vary within the stated office hours. Pay is $17–$19, depending on experience.
Requirements
- Ability to prioritize and multitask.
- Bilingual in Spanish and English.
- Strong organizational skills.
- Deadline- and detail-oriented.
- Strong leadership qualities.
- Registered Drug and Alcohol Counselor and/or registered as an intern upon hiring.
Responsibilities
- Manage client records and information.
- Provide administrative assistance to clerical staff and cover counselors as needed.
- Perform office tasks, including replenishing supplies, distributing mail, custodial duties, answering phones, and taking payments.
- Organize, staff, and operate the program in compliance with applicable regulations.
- Ensure program standards are consistently met and the program operates to high standards.
- Support client morale and ensure staff are adequately trained.
- Maintain professional relationships with outside parties.
- Assist Spanish-speaking clients when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
