Program Counselor Supervisor

City of New York • New York City, NY

13h • Onsite

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. The Division of Youth and Family Justice (DYFJ) provides services for youth at every stage of the juvenile justice process. Its Life skills. Education and Programs (LEAP) unit offers education support, workforce development, and enrichment programs to youth in secure and non-secure facilities.

The Program Counselor Supervisor manages and coordinates the day-to-day delivery of programming within a juvenile detention facility. The role supervises program staff, coordinates training and professional development, works with partner organizations and facility teams, and ensures that program documentation and reporting are maintained. The supervisor also contributes to youth care and behavior planning, data tracking, incident and policy review, and operational coordination. The selected candidate must be willing to travel among ACS secure detention facilities and attend meetings and events, including evenings and weekends.

Requirements

• A master's degree in social work from an accredited school of social work and four years of full-time, paid professional experience in a child care institution or in group work with children in a child care setting, including two years in an administrative capacity; or a master's degree from an accredited college in sociology, psychology, education, public administration, or a closely related field and five years of such professional experience, including two years in an administrative capacity; or equivalent education and/or experience.
• At least two years of administrative experience in a child care setting.
• Willingness to travel to ACS secure detention facilities and work evenings and weekends.

Responsibilities

• Directly manage, coordinate, and lead day-to-day programming in a juvenile detention facility, including indoor and outdoor activities, workshops, youth- and family-focused events, and daily living activities and schedules.
• Directly supervise a unit of program staff and participate in developing, coordinating, and providing orientation and in-service training, coaching, and supervision to support professional development.
• Collaborate with ACS-contracted vendors, partner program staff, volunteers, and facility operations staff to design and deliver youth- and family-focused events, enrichment and prosocial programming, vocational programming and internships, and after-school activities.
• Promote youth engagement and reduce idleness through programming aligned with youths’ needs and interests.
• Develop, complete, distribute, and maintain reports and documentation, including weekly recreational and program schedules, statistical reports, data entry, requested monthly, quarterly, and annual reports, and contemporaneous programming logs.
• Maintain collaborative relationships with the Department of Education, ACS-contracted behavioral and mental health staff, and DYFJ facility staff to support the development, implementation, and maintenance of a youth behavior management system.
• Represent the programming unit at detention and milieu-based meetings and conferences to support care and behavior planning and discharge recommendations for youth.
• Assist the Director of Programs with data collection and tracking, trend identification, incident and policy review, tours for external guests and visitors, and resolution of operational issues related to coverage and facility coordination.
• Travel to and attend meetings and events across ACS secure detention facilities, including evenings and weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager