Program Specialist (School of Social Work and Criminal Justice)

University of Washington Medical Center • Tacoma, WA

9d • $61,368 - $66,000

About The Position

The School of Social Work and Criminal Justice (SSWCJ) Program Specialist advances the School’s academic and field education priorities and contributes to short- and long-term planning to support a high-quality student educational experience. Reporting to the SSWCJ Director, the role provides analytical, operational, and communication support across School leadership, faculty, staff, and students, and maintains relationships with external community partners providing field learning opportunities. The position has significant administrative responsibility and requires independent judgment, discretion, and a commitment to cohesive program operations.

The Program Specialist coordinates academic and field program operations, including confidential planning documentation, policy and procedural guidance, deadlines, events, the practicum student database, and strategic communications. The position also leads course scheduling and curriculum management in collaboration with Program Chairs, Directors, faculty, and university offices, and supports admissions activities and student records in partnership with the Admissions Manager and Recruiter.

This is a regular, 100% FTE position with first-shift hours Monday through Friday, 8:00 a.m. to 5:00 p.m. The work takes place in a cubicle/open workspace environment. The annual pay range is $61,368 to $66,000. A cover letter specific to the role is required with the application.

Requirements

• Bachelor’s degree in Business, Public Administration, or a related field, and at least two years of program administration or related experience; equivalent education and/or experience may substitute where legally permitted.
• Ability to work independently and as part of a team.
• Strategic and problem-solving experience, superior planning and organizational skills, and ability to work effectively and cooperatively with a wide range of constituencies.
• Experience planning and implementing events.
• Strong time management and attention to detail; ability to multitask, prioritize competing demands, meet deadlines and project milestones, and work flexibly and resourcefully.
• Strong verbal and written communication skills and ability to handle executive-level confidential information with discretion and diplomacy.
• Advanced knowledge of Microsoft Office Suite, including Word, Excel, and Access, and experience with software functions for producing reports and creating charts.
• Ability to manage, edit, and maintain web and social media platforms.
• Demonstrated commitment to inclusivity and working with diverse populations.
• Reliable source of transportation.
• Application must include a cover letter specific to the role, outlining interest, relevant experience or qualifications, and potential value to the team or organization.

Nice To Haves

• Three or more years of administrative experience.
• Experience working with higher education curricula, policies, and procedures.
• Experience with university or college admissions processes.
• Customer service or relations background.

Responsibilities

• Develop, organize, and maintain confidential documentation for academic and field planning processes; advise School leaders on policy compliance and procedures.
• Keep the Dean, Administrative and Program Directors, Program Chairs, faculty, and staff informed about program activities, priorities, and deadlines; formulate recommendations, assist with problem-solving, and oversee deadlines and schedules.
• Lead, plan, staff, and execute academic and field program events.
• Manage the PRISM practicum student database, including data entry and accuracy for students, agencies, and placement tracking.
• Develop, implement, and assess strategic communications plans for academic and field programs; direct content creation and distribution through social media and university channels, ensure written material accuracy, and maintain website content.
• Lead course scheduling and curriculum management entry processes for all programs in collaboration with Program Chairs and Directors.
• Manage implementation of the quarterly teaching schedule; liaise with the UWT Registrar on the Time Schedule and classroom needs; maintain current and historical course schedule data; and manage classroom requests considering constraints and special needs.
• Work with faculty to review and update curricula, liaise with campus and university curriculum and registration offices, resolve issues and implement changes, and recommend improvements to course implementation and degree accessibility.
• Provide prospective students with program information and application requirements in partnership with the Admissions Manager and Recruiter; serve as a point of contact for prospective and current students, faculty, staff, and community constituents.
• Collaborate with the Admissions Manager and Recruiter to manage student records after admission and monitor enrollment data to support school enrollment goals.

Benefits

• The posting refers applicants to the University of Washington staff benefits information page and describes outstanding benefits, without listing specific benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level