Program Coordinator - Criminal Justice
About The Position
Temple University's Department of Criminal Justice in the College of Liberal Arts seeks a Program Coordinator to support student success, retention, and development. The coordinator identifies students who may need academic support, conducts outreach, and connects students with resources supporting their academic, professional, and personal goals. The role represents the department at internal and external meetings and events, communicates program goals, promotes student responsibility and success, and serves as a liaison to the CLA Advising and Professional Development Center. The coordinator also provides program information to prospective freshmen and transfer students and supports the College's Office of Enrollment Management as needed. Working closely with Criminal Justice faculty and staff, the coordinator communicates and administers program, College, and University requirements and policies; shares student resources and opportunities; and collaborates with the Department Chair, Scheduling Coordinator, and Undergraduate Program Chair on curricular planning and course promotion. The role may also support curriculum management, syllabi collection, and catalog updates, as well as academic program coordination, faculty support, student services, and departmental operations. The position is hybrid, with on-campus presence required four days per week from 8:30 a.m. to 4:30 p.m. Mondays are the designated advising day. A background check is required because of PII and cash-handling responsibilities.
Requirements
- Bachelor's degree.
- At least three years of directly related student services or advising experience.
- Ability to work independently and prioritize and organize work.
- Ability to meet simultaneous deadlines, handle confidential materials, manage time effectively, and use good judgment.
- Working knowledge of applicable computer software and management skills, including planning, negotiation, and communication.
- Ability to interact frequently with students, faculty, administrators, and staff in a fast-paced environment.
- Excellent written, oral, and interpersonal communication skills.
- Excellent customer service orientation and organizational skills, with attention to detail.
- Knowledge of applicable professional principles and extensive knowledge of university policies and procedures.
- Ability to make independent decisions when collaboration with colleagues and supervisors is not possible.
- Proactive approach to identifying and resolving issues.
- Ability to learn and adapt to new technology quickly.
- Familiarity with academic policies, procedures, and institutional regulations.
- Ability to assist with curriculum management, syllabi collection, and catalog updates.
- Skill in managing student admissions, enrollment, retention, and success.
- Ability to provide comprehensive administrative support for academic programs, faculty, student services, and departmental operations.
- Ability to understand and interpret program requirements, policies, and industry standards and ensure programs are coordinated and implemented in compliance with established guidelines and best practices.
Nice To Haves
- Master's degree.
- Experience working in an academic or university setting.
- Demonstrated ability in managing student admissions, enrollment, retention, and success.
- An equivalent combination of education and experience may be considered.
Responsibilities
- Identify students in need of academic support, conduct outreach, and connect them with relevant resources.
- Represent the Department of Criminal Justice at internal and external meetings and events.
- Communicate program goals and promote student responsibility and success.
- Serve as a liaison between the department and the CLA Advising and Professional Development Center.
- Provide program information to prospective freshmen and transfer students.
- Support CLA’s Office of Enrollment Management as needed.
- Communicate and administer program, College, and University requirements and policies.
- Share resources and opportunities that support students.
- Collaborate with the Department Chair, Scheduling Coordinator, and Undergraduate Program Chair on curricular planning and course promotion.
- Assist the department Chair with curriculum management, syllabi collection, and catalog updates.
- Provide administrative support to academic departments, including academic program coordination, faculty support, student services, and departmental operations.
- Coordinate and implement programs in accordance with established requirements, policies, guidelines, and best practices.
Benefits
- Hybrid work schedule.
- Full medical, dental, and vision coverage.
- Paid time off.
- Nine federally observed paid holidays.
- Three personal days.
- Tuition remission for eligible employees and their dependents.
- Generous retirement plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
