PROGRAM SPECIALIST-HOURLY

Apis Services IncUpper Nazareth Township, PA
Hybrid

About The Position

The Program Specialist supports individuals with Intellectual and Developmental Disabilities (IDD) and Autism by ensuring high-quality Lifesharing services that promote independence, dignity, and personal growth. This position is responsible for coordinating services, monitoring program quality, ensuring regulatory compliance, supporting Lifesharing Providers, and promoting person-centered practices aligned with the principles of Everyday Lives. The Program Specialist serves as a key resource for individuals, families, providers, and interdisciplinary teams to ensure services are delivered safely, effectively, and in accordance with Pennsylvania regulations and organizational standards.

Requirements

  • Strong knowledge of Pennsylvania Chapters 6100 and 6500 regulations.
  • Understanding of person-centered practices and the Everyday Lives philosophy.
  • Excellent organizational, problem-solving, and time-management skills.
  • Strong interpersonal, verbal, and written communication abilities.
  • Ability to work independently and manage multiple priorities effectively.
  • Ability to engage individuals, Lifesharing Providers, and Direct Support Professionals in positive, supportive, and professional interactions.
  • Proficiency with Microsoft Office applications and basic computer systems.
  • Strong commitment to maintaining confidentiality and protecting individual rights.
  • Master’s Degree from an accredited institution and 1 year of experience directly supporting individuals with intellectual disabilities or autism; or
  • Bachelor’s Degree from an accredited institution and 2 years of experience directly supporting individuals with intellectual disabilities or autism; or
  • Associate Degree from an accredited institution and 4 years of experience directly supporting individuals with intellectual disabilities or autism; or
  • High School Diploma/GED and 6 years of experience directly supporting individuals with intellectual disabilities or autism.
  • Valid driver's license.
  • Reliable transportation and ability to travel to homes, meetings, and community locations.
  • Ability to meet all position responsibilities and maintain required clearances and certifications.

Responsibilities

  • Foster an environment that empowers individuals with IDD and Autism through skill development, choice, self-advocacy, and person-centered planning.
  • Support individuals in achieving goals and outcomes identified in their Individual Support Plans (ISP).
  • Monitor the quality of services and supports to ensure health, safety, and well-being.
  • Conduct individual assessments and complete required program documentation, including quarterlies and SEPs, within established timeframes.
  • Ensure all services, goals, outcomes, and supports are accurately documented in accordance with PA Chapters 6100 and 6500 regulations.
  • Organize and maintain individual records and program files to meet regulatory and agency standards.
  • Monitor compliance with program requirements and licensing expectations.
  • Assist Lifesharing Providers in preparing for self-licensing assessments and regulatory reviews.
  • Provide guidance, coaching, and ongoing support to Lifesharing Providers and Direct Support Professionals (DSPs).
  • Facilitate required trainings and educational opportunities for providers and staff.
  • Promote best practices that support person-centered services and positive outcomes.
  • Attend and actively participate in interdisciplinary team meetings and planning sessions.
  • Develop and maintain professional relationships with Supports Coordination Organizations (SCOs), Administrative Entities (AEs), the Office of Developmental Programs (ODP), and other community partners.
  • Effectively communicate with individuals, families, providers, and stakeholders to ensure coordinated service delivery.
  • Serve as the program’s primary Incident Management contact within the Enterprise Incident Management (EIM) system.
  • Respond to, document, and monitor incidents in compliance with applicable regulations and agency policies.
  • Participate in an on-call rotation to provide support outside of regular business hours as needed.
  • Complete a minimum of 24 hours of professional and service-related training annually.
  • Participate in supervision, performance management, and professional development activities.
  • Perform other duties as assigned to support program operations and organizational goals.
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