Program Secretary

UHS•Elk City, OK

5d•Hybrid

About The Position

Horizon Health Corporation is seeking a Program Secretary/Unit Clerk in Elk City, OK. The Program Secretary is responsible for the Behavioral Health Program’s daily administrative duties and providing assistance to the Behavioral Health Program Director. The Program Secretary also has responsibility for performing Human Resources related duties such as applicant tracking and onboarding.

Requirements

High school or GED
One to five years of experience in a similar position and/or industry
Willing and capable of assisting with CNA duties on the unit when needed.
Must have good organizational skills and experience in some form of secretarial/administrative assistant duties
Proficient in software applications
Effective presentation skills
Valid driver’s license and use of an automobile required
Excellent written and verbal communication and presentation skills
Ability to read and comprehend moderate to complex instructions and correspondence
Ability to write detailed correspondence
Ability to effectively present information in one-on-one and small group situations to Program leadership, employees, clients, providers, vendors, etc.

Responsibilities

Answers the phone, responding to all requests for information
Schedules Unit assessments, meetings and appointments as appropriate
As assigned, greets visitors, patients, and their families coming to the Unit
Manages all CQI+ paperwork, submission, data entry, communication and audits
Creates new hire/rehire personnel files, files employee documents, and ensures NSC HR has a copy of all appropriate documents for the employees’ corporate personnel files
Maintains new hire packet documents and distributes as required
Responds to all intake calls; records information on intake form to pass on to the Clinical Access Coordinator
Keeps current license information on file for licensed employees.
Inputs daily census into HorizonPlus. Enters required data into HorizonPlus system and generates monthly reports to track and trend referral, admission and discharge data. Utilizes data to complete program’s key statistical reports and generates reports as needed for the SVPO, VPCE, program director and client hospital leadership when requested
Utilization Review: initiates pre-certification calls for private insurance and managed Medicare and Medicaid plans. Also provides concurrent reviews throughout the patient’s stay. Tracks utilization review outcomes Manages insurance appeal process and works with hospital Denial Management Coordinator
Reviews newly admitted patient accounts for eligibility and authorization daily. Corrects issues identified and reports errors to the Program Director
Assists in submission of reports and requests for documents from various regulatory agencies; re: PA Dept. of Health, CAP and Joint Commission
Maintains schedule for filing court paperwork and hearings. Works closely with court personnel to maintain good relationships
Reviews and evaluates all incoming invoices and expense reports to verify accuracy before forwarding to the appropriate recipient
Classifies, sorts and files correspondence, records and other documents
Orders all office supplies
Other duties as assigned