Program Representative - IT

General Dynamics Electric Boat•Groton, CT

7d•Onsite

About The Position

Electric Boat Information Technology (EB IT) is responsible for Electric Boat's enterprise and special use information systems, such as product design environments, collaboration platforms, and office productivity suites. EB IT supports over 20,000 end-users in a wide variety of work environments, networks and locations. Electric Boat Information Technology is pursuing an Infrastructure Support Analyst to support a multi-year strategy to modernize the company's IT infrastructure within a robust cybersecurity environment. An EB IT Infrastructure Support Analyst will apply IT knowledge and expertise in a demanding fast-paced construction environment, including but not limited to the following areas: Ability to translate NIST 800-171 & Risk Management Framework (RMF) security to actionable items Install and configure new software and hardware Support a wide variety of IT infrastructure projects and Windows Desktop operations activities Support security audits and vulnerability assessments Key server vulnerability mitigation for Microsoft Windows Desktops Monitoring system performance and making recommendations for improvements Responding to user and management inquiries and resolving technical issues associated with special purpose systems Understanding of Group Policies Detailed understanding of Desktop imaging, including bare metal installations and SCCM (System Center Configuration Manager) Power shell script development Candidates can expect to perform project oversight activities as well as system administration work. Candidates will have opportunities to work with Windows, RedHat Linux as well as various cloud IaaS teams. Candidates will need to be familiar with Microsoft products, various COTS licensing platforms, Active Directory and Cybersecurity controls. A successful candidate will work with a joint team of EB IT, Cybersecurity, and Customer Support Center personnel to implement, monitor, and improve Electric Boat's IT systems.

Requirements

High School Diploma or equivalent
8+ years of IT desktop engineering and operations experience
Comp TIA A+ or Comp TIA Security + certifications
Active Secret security clearance is required
Microsoft products
Various COTS licensing platforms
Active Directory
Cybersecurity controls

Nice To Haves

Associates / Bachelors In Computer related degree or equivalent Military Training preferred
Understanding and experience with SCCM (System Center Configuration Manager) preferred
Experience with Electric Boat’s Classified change management process preferred
Microsoft Windows 11 OS imaging
Experience with Software and hardware deployment
End user support
Software package development and deployment
Power shell script development
Desktop GPO development

Responsibilities

Install and configure new software and hardware
Support a wide variety of IT infrastructure projects and Windows Desktop operations activities
Support security audits and vulnerability assessments
Key server vulnerability mitigation for Microsoft Windows Desktops
Monitoring system performance and making recommendations for improvements
Responding to user and management inquiries and resolving technical issues associated with special purpose systems
Perform project oversight activities
System administration work
Implement, monitor, and improve Electric Boat's IT systems

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