Program/Project Senior Manager

Protiviti • Houston, TX

5d • $146,000 - $254,000 • Hybrid

About The Position

Protiviti is seeking a Technology Senior Manager for its growing Project & Program Management team. The role partners with clients to manage complex business and technology projects, transformations, and problems, providing impactful advice and solutions. The Senior Manager develops strategies and solutions for complex business needs, builds lasting client relationships through quality delivery, and represents Protiviti in the business community. The role also mentors and develops teams while overseeing successful completion of project work plans.

The position focuses on technology program delivery, program office modernization and enablement, and Program Management as a Service (PMaaS). Work may span strategic IT initiatives, enterprise transformation, cloud and platform modernization, governance, portfolio optimization, program risk, and managed program operations. The position is based in Houston and follows Protiviti’s hybrid model, combining in-person work at local offices or client sites with remote work. Travel may be local or out of state depending on client and project needs.

The starting base salary range is $146,000–$254,000, with a 14% annual bonus target opportunity. The estimated total cash range, including the bonus target, is $166,440–$289,560. Eligible employees may receive discretionary stock compensation opportunities. Benefits include medical, dental, and vision coverage; FSA and HSA healthcare accounts; life and accident insurance; adoption and fertility assistance; paid parental leave; short- and long-term disability; a 401(k) plan with employer match; Choice Time Off; and paid holidays.

Requirements

• Bachelor’s degree in a relevant discipline, such as MIS or CIS.
• At least 7 years of experience working in professional services and in large-scale business and technology project and program management roles.
• Demonstrated experience in technology program delivery, Program Management as a Service (PMaaS), and program office modernization and enablement.
• Experience planning and executing strategic IT initiatives, including program office strategy and operating models, governance, agile or scaled agile transformation, PPM automation, investment and portfolio optimization, program strategy and roadmaps, and program risk management.
• Experience with enterprise technologies, including ERPs, CRM systems, platforms, and data applications.
• Experience with cloud technologies, including platforms, infrastructure, and software as a service.
• Experience working on enterprise transformation initiatives, such as platform modernization.
• Ability to evaluate, summarize, organize, and interpret data.
• Ability to establish and cultivate business relationships and a professional network, including relationships with senior executives.
• Ability to communicate issues and challenges to client personnel, including executives.
• Direct supervisory and team leadership experience, including performance appraisals, mentoring, coaching, reviewing work, coordinating across teams, and motivating team members.
• Proficiency with project and program management tools.
• Proficiency with multiple project and work management delivery methodologies, such as waterfall, agile, and hybrid.

Nice To Haves

• Professional certification such as PMP, Agile Scrum/Product Owner, SAFe, or similar is strongly preferred.

Responsibilities

• Manage complex client business and technology projects, programs, and transformations, and provide advice and solutions.
• Develop strategies and solutions to address complex business problems and client needs.
• Build and maintain client relationships through quality product delivery.
• Develop a professional network in the business community and serve as a Protiviti ambassador in the market.
• Mentor team members and provide performance development.
• Oversee successful completion of project work plans.
• Contribute to client proposals and strategies to win new business.
• Identify opportunities to integrate product solutions and resources to improve client service capabilities.
• Lead teams, including performance appraisals, mentoring and coaching, work oversight and review, cross-team coordination, and motivating team members.
• Support technology program delivery, program office modernization and enablement, and PMaaS engagements.
• Support program strategy and roadmaps, governance, risk management, portfolio optimization, enterprise transformation, and program operations as appropriate to client engagements.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• FSA and HSA healthcare accounts
• Life and accident insurance
• Adoption assistance
• Fertility assistance
• Paid parental leave up to 10 weeks
• Short- and long-term disability insurance
• 401(k) savings and investment plan with employer match of 50% on the first 6% of contributions
• Choice Time Off for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year
• Up to 11 paid holidays per calendar year
• Eligible employees may receive additional cash and/or discretionary stock compensation opportunities through the annual bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior