About The Position

The TMX GTS Office governs the project management practice within an environment that executes multiple projects across a diverse set of portfolios (SDLC, Infrastructure and integration of 3rd party products). We achieve excellence and quality in delivery to our customers by standardizing our project management services and consolidating project oversight for project performance metrics. The GTS Office endeavors to improve project performance via establishing standards of practice and lowering project costs by minimizing project overhead, reducing process redundancies and by leveraging our specialized project management skills and expertise. The GTS Office educates our PMs on TMX PM practices and ensures that they fully understand and execute upon the expectations of the role. The Program/Project Manager (PM) is responsible for planning, delivery and execution of projects for the entire delivery life cycle, applying established TMX standards and best practices. The PM plays a leadership role to ensure projects are successfully delivered on time, on budget, with good quality while making certain clients are put first and the goals of the program are met.

Requirements

  • Minimum 10 years’ experience managing initiatives for Financial Institutions in a regulated environment
  • Experience with end to end project delivery (includes managing both the business and IT phases of a project) of projects in excess of $2M
  • Experience delivering large projects in the financial markets sector
  • Undergraduate degree in related discipline or equivalent PM work experience within the financial services industry
  • Ability to successfully navigate and deliver within a fully matrixed environment that is complex and somewhat ambiguous.
  • Demonstrated leadership, with the ability to motivate and effectively manage teams
  • Strong interpersonal and negotiation skills
  • Excellent written and verbal communications
  • Excellent relationship building abilities and understanding that partnership is key to successful delivery

Nice To Haves

  • PMP certification
  • Prior experience using Workday as a PPM

Responsibilities

  • Establishing the reporting structures, meeting cadences, and documentation standards for all sub-projects.
  • Identifying risks that a single project manager might miss, such as regulatory shifts, market volatility, or organizational fatigue.
  • Acting as the "filter" for the executive team—solving what they can at the program level and escalating only the most critical issues to leadership.
  • Ensuring the right people get the right information at the right time
  • Softening the blow when timelines shift and building buy-in when the program requires organizational change.
  • Identifying interdependencies across different workstreams to prevent bottlenecks.
  • Deciding which project gets the "star developer" or the extra budget when resources are tight.
  • Managing the "tug-of-war" between different project managers who may have competing interests.
  • Establishing the KPIs and metrics that prove the program is actually working.
  • Ensuring that as the business landscape changes, the program’s goals pivot to remain relevant.
  • Monitoring whether the combined output of all projects is actually delivering the promised "bottom-line" value.

Benefits

  • Wellness
  • Cloud-first and hybrid workstyle
  • Generous time-off and leaves
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