About The Position

Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.

Requirements

  • Bachelor's Degree in Business Administration
  • 2 years experience in (level 2 or above) operational role.
  • In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Highly proficient in Microsoft Office and similar applications.
  • Organized, detail-oriented while meeting strict deadlines.
  • Excellent communication skills both written and verbal.
  • Demonstrate ability to work independently.

Responsibilities

  • Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
  • Supports operations systems by providing operating information to customers; answering questions; providing training.
  • Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation.
  • Verifies operations systems by developing testing methods; conducting and documenting tests.
  • Improves operations analysis job knowledge by attending training sessions; reading technical publications.
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