Program Operations Manager / Program Analyst

Johns Hopkins Applied Physics Laboratory•Laurel, MD

9d•Onsite

About The Position

The Program Analyst / Program Operations Manager supports day-to-day internal and external program obligations for the Program Services Operations Group (QBE) within the Cyber Operations Mission Area (COMA). The role supports engineers, scientists, and business professionals working on Cyber Operations research and seeks to deliver high-quality, timely products to sponsors. The position coordinates program and project operations from initiation through closure, working with Program Managers and Project Managers to set priorities, resolve issues, and manage task requirements. It develops standard operating procedures to help meet deadlines and sponsor requirements. The role also organizes program information and reviews, facilitates meetings and conferences, coordinates with sponsors and internal organizations, tracks contractual deliverables, and supports proposal development and program finances. The analyst develops an understanding of the technical work to communicate its methodology, impact, and importance; collaborates on kickoff reviews and task-plan updates; and assists with Statement of Work development and adherence. The position requires full-time onsite work at JHU/APL or a sponsor site and an active TS/SCI clearance, with the ability to obtain TS/SCI with polygraph.

Requirements

Bachelor’s degree in a business-related or other relevant field.
At least 4 years of relevant experience coordinating multiple business, operational, and administrative aspects of project execution.
Demonstrated proficiency in analyzing and evaluating program or project milestones, schedules, and/or contractual deliverables, including prioritizing, tracking, monitoring, and updating critical program data.
Strong oral and written communication skills, with experience communicating with staff at all levels and with sponsors.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to work effectively independently and as part of a group, and to prioritize competing efforts in a fast-paced environment.
Willingness and ability to work full time onsite at JHU/APL or a sponsor site.
Active TS/SCI security clearance and ability to obtain a TS/SCI with polygraph clearance.
U.S. citizenship and eligibility to access classified information.

Nice To Haves

Master’s degree in Business, Information Systems, or another relevant field.
Active TS/SCI security clearance with polygraph.
Thorough understanding of government organizations, programs, and contracts.
Understanding of government security processes and procedures.
Knowledge and experience with APL systems and processes, such as the financial management system, ASAP, RAT, EBSS, eBuy, Service Now, OpsLink, and EventLink.

Responsibilities

Coordinate program and project operations with Program Managers and Project Managers, including setting priorities, resolving issues, and managing task requirements from initiation through closure.
Develop standard operating procedures to help ensure project deadlines are met and sponsor requirements are satisfied.
Prepare and organize information for internal and external program and project reviews, including reviewing technical materials prepared by technical staff.
Plan, organize, and facilitate meetings, conferences, and seminars for internal and external participants and sponsors.
Coordinate with sponsors and their representatives to collect presentation information, prepare clearances, manage schedules and reservations, and handle other logistics.
Attend meetings, identify requirements, and record action items.
Coordinate with APL organizations such as security, quality, communications, and contracts to arrange support and enable successful execution.
Identify contractual deliverables and incorporate them into task plans; monitor program progress against those deliverables.
Prioritize tasks and delegate them when appropriate.
Manage proposal development timelines with the Financial Manager, gather technical inputs, support technical reviews, recommend proposal content, and ensure the quality of final submissions.
Collaborate with the Financial Manager to monitor program finances when required and identify potential deviations in project plans based on current information.
Develop an understanding of program technical work and communicate its methodology, impact, and importance to others.
Collaborate with the Program Manager on 30-day kickoff reviews and meaningful task-plan updates.
Assist with developing Statements of Work and collaborate with the Program Manager and technical teams to ensure adherence.