Program Operations Analyst

PeopleTec • Fort Eustis, VA

2d

About The Position

PeopleTec is seeking a Program Support Analyst to support its customer in Ft. Eustis, Virginia. The role works with customers to understand their needs, evaluate existing processes, and implement practical improvements. It supports day-to-day operations using SharePoint tools, workflow management, requirements tracking, and coordination across teams.

PeopleTec is an employee-owned small business founded in Huntsville, Alabama, that provides customer support through a skilled workforce. The company describes its culture as putting employees and customers first and highlights continuing-education opportunities, training programs, and a People First benefits package. PeopleTec is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans during the application process.

Requirements

• Bachelor’s degree in business administration or a related field, or equivalent relevant experience.
• At least five years of experience supporting customer requirements, business operations, logistics, or acquisition activities.
• Experience using SharePoint to manage information, track requirements, or support workflows.
• Proficiency with Microsoft Office applications.
• Ability to evaluate processes, organize competing priorities, and communicate effectively with customers and team members.

Responsibilities

• Meet with customers to identify needs, document requirements, and recommend solutions.
• Review existing processes and implement improvements that reduce administrative effort, improve visibility, and support timely completion of work.
• Develop and maintain SharePoint sites, lists, document libraries, and workflows to support customer activities.
• Support user permissions, automated notifications, and requirements routing and tracking.
• Coordinate with customers and supporting offices to resolve issues and monitor progress.
• Prepare status updates and maintain process documentation.
• Assist users and perform other related operational and administrative tasks.

Benefits

• Continuing-education opportunities
• Training programs
• People First benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level