Program Operations Analyst

PeopleTec, Inc. • Newport News, VA

3d

About The Position

PeopleTec is seeking a Program Support Analyst to support its customer in Ft. Eustis, Virginia. The analyst will work with customers to understand their needs, evaluate existing processes, and implement practical improvements. The role supports day-to-day operations through SharePoint tools, workflow management, requirements tracking, and coordination across teams.

Requirements

• Bachelor’s degree in business administration or a related field, or equivalent relevant experience.
• At least five years of experience supporting customer requirements, business operations, logistics, or acquisition activities.
• Experience using SharePoint to manage information, track requirements, or support workflows.
• Proficiency with Microsoft Office applications.
• Ability to evaluate processes, organize competing priorities, and communicate effectively with customers and team members.

Responsibilities

• Meet with customers to identify needs, document requirements, and recommend solutions.
• Review existing processes and implement improvements to reduce administrative effort, improve visibility, and support timely completion of work.
• Develop and maintain SharePoint sites, lists, document libraries, and workflows to support customer activities.
• Support user permissions, automated notifications, and requirements routing and tracking.
• Coordinate with customers and supporting offices to resolve issues and monitor progress.
• Prepare status updates, maintain process documentation, assist users, and perform related operational and administrative tasks.

Benefits

• Continuing-education opportunities
• Training programs
• People First benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level