Program Monitor [FT-32hrs]

Community Resources For Justice (CRJ)•New Bedford, MA

6d•$18 - $24

About The Position

CRJ’s Reentry Services supports people leaving incarceration to make positive, sustainable life transitions and is committed to delivering contemporary, evidence-based services with a strict focus on outcomes. The Program Monitor helps create a safe, supportive, and empowering environment for individuals in group homes. This is a full-time, 32-hour-per-week, second-shift position in New Bedford, Massachusetts. The starting rate is $18 per hour, or $20 per hour with the shift differential.

Requirements

High school diploma or GED.
Strong interpersonal and communication skills.
Ability to remain calm and compassionate in challenging situations.
Prior experience with electronic documenting and report writing.
Valid driver’s license and reliable transportation.
Ability to work flexible hours, including evenings, weekends, and holidays.

Nice To Haves

Associate or bachelor’s degree in human services or a related field.
Prior experience in security.
Prior experience working in residential or behavioral health settings.

Responsibilities

Provide general reception, sign residents in and out, take calls, greet and sign in visitors, conduct telephone spot checks, and sort and distribute mail.
Conduct scheduled house rounds for life and safety checks and perform nightly bed checks.
Perform bag, pat, and room searches and monitor residents’ daily details.
Collect urine samples according to schedule, complete related documentation, and administer alco-sensor tests.
Serve as a pro-social role model, support residents’ behavior change, convey information, and respond to residents’ concerns, needs, and complaints.
Enter appropriate documentation in SecureManage.
Attend training and staff meetings as required.
Perform other job-related projects and activities as requested or directed.