Program Monitor-LDH

State of Louisiana • Baton Rouge, LA

4d

About The Position

The Louisiana Department of Health (LDH), Office of Behavioral Health (OBH), is seeking a professional to support and oversee statewide Medicaid behavioral health programs, managed care partnerships, and initiatives that expand access to person-centered behavioral health services. The position is in the Division of Health Plan Management, Office of Behavioral Health / Health Plan – Quality Management, in East Baton Rouge Parish.

The role supports people living in nursing facilities who are interested in moving to community-based living. It provides outreach, non-clinical screenings, transition planning, peer support, individualized assistance, resource referrals, and advocacy through the My Choice Louisiana program, including for up to 365 days after transition. The position also supervises statewide Peer Support Specialists and works with state offices, managed care organizations, providers, nursing facilities, and community partners to address transition barriers. It maintains and analyzes program data and develops policies, procedures, training, and outreach initiatives to strengthen transition services and outcomes.

The role may be filled as a Probationary appointment, Promotional appointment, or Detail to Special Duty. No Civil Service test score is required for consideration.

Requirements

• Five years of experience developing, managing, or evaluating health or social service programs, or in public health, public relations, social services, health services, health regulation, or administrative services; or six years of full-time work experience in any field plus two years of qualifying experience; or a bachelor’s degree plus two years of qualifying experience; or an advanced degree or Juris Doctorate plus one year of qualifying experience.
• Experience may be substituted as specified: each 30 semester hours earned from an accredited college or university counts as one year toward the six years of full-time work experience in any field, up to 120 semester hours (a maximum of four years).
• Applicants must include relevant, detailed experience and education in the application; resumes are not accepted in lieu of completed education and experience sections.

Responsibilities

• Support nursing facility residents interested in transitioning to community-based living through outreach, non-clinical screenings, and person-centered transition planning.
• Advocate for individuals and coordinate with residents, families, support networks, and transition partners to develop discharge, wellness, and crisis plans that promote successful community integration.
• Provide direct peer support, individualized assistance, resource referrals, and advocacy to My Choice Louisiana participants before and for up to 365 days following transition.
• Supervise and oversee statewide Peer Support Specialists, including training, task assignments, performance monitoring, scheduling, time administration, and payroll coordination.
• Collaborate with OBH, OAAS, Medicaid Managed Care Organizations, providers, nursing facilities, and community partners to resolve transition barriers and support successful community placement.
• Monitor and maintain program data, documentation, and tracking systems; analyze statewide trends, identify service gaps, and recommend improvements to strengthen transition outcomes.
• Develop and implement policies, procedures, training, and community outreach initiatives to expand peer support services and enhance statewide capacity for successful nursing facility transitions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed