About The Position
Generation is a global nonprofit organization dedicated to helping adults achieve economic mobility through employment. We partner with governments, employers, and other stakeholders to train and place adult learners of all ages into careers that might otherwise be inaccessible. Since 2015, Generation has grown to include a global hub and a network of in-country affiliates, with over 150,000 graduates and 23,000 employers across 50 professions and 17 countries. Our program boasts impressive statistics: 91% of learners are unemployed upon joining, with nearly half being long-term unemployed. Within three months of program completion, graduates achieve a 78% job placement rate, increasing to 88% within six months. Repeat employers hire 79% of our employed graduates, and 89% secure jobs directly related to their training. Employed graduates see an immediate increase in earnings, averaging 3-4 times their previous income. Long-term, 77% of alumni in upper-middle-income countries can meet their daily financial needs, and 63% can save for the future. To date, Generation graduates have collectively earned over $1.9 billion in wages. Our typical graduate has a secondary school background, with 52% being female, 28% having dependents, and the majority belonging to underrepresented communities.
Requirements
- 0-2 years of experience in program support, preferably in a nonprofit, start-up, or social enterprise environment.
- Strong communication skills.
- Demonstrated fluency with Spanish, English will be a plus.
- Experience developing program procedures and resources, with keen attention to detail.
- Entrepreneurial and proactive mindset to deliver against targets and seek opportunities for improvement and growth.
- Results-driven and able to quantify success by developing metrics/analytics.
- Ability to operate independently while also being a team player.
- Belief in Generation’s mission, preferably with experience working with disadvantaged communities.
Responsibilities
- Make follow-up calls to applicants to ensure their progress in the process and address any questions regarding their application.
- Respond to both personal and Generation Colombia emails, resolving inquiries directly or escalating them as needed to ensure timely resolution.
- Support the selection of participants, including profile review, coordination, and conducting interviews according to established criteria.
- Document each applicant’s status and progress in an organized and accurate manner using designated platforms and tools.
- Support logistical processes, including the delivery of computers and other resources to selected participants.
- Provide support in the organization and execution of events or informational sessions for potential participants of the program.
- Support the execution of events and information sessions by completing logistical tasks and on-site or virtual support activities for prospective participants.
- Contribute to learner success and program delivery by collaborating with instructors and Generation teams to support technical and employability training activities for Generation Colombia programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
