Program Manager CTSC - FT, Day - Center City (Hybrid)

Jefferson Health Plans • Philadelphia, PA

3d • Hybrid

About The Position

The Program Manager Academic plans, implements, manages, and continually improves academic programs, educational initiatives, and/or curriculum operations. The role works closely with faculty, academic leadership, and administrative units to support effective program delivery, operational excellence, alignment with institutional priorities, and a high-quality educational experience. The Program Manager independently oversees program operations, evaluates program effectiveness, and identifies opportunities to improve processes, outcomes, and stakeholder engagement.

This position is based in Center City, Philadelphia, and is described as hybrid. The schedule is Monday through Friday, with a flexible start time, eight hours per day, and 40 hours per week.

Requirements

• Bachelor’s degree.
• Five years of relevant experience in program management, academic administration, healthcare, or higher education.
• Strong project and program management skills, including the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision and exercise sound judgment.
• Proven ability to build relationships and collaborate across diverse stakeholder groups.
• Analytical and problem-solving skills with attention to detail.
• Strong organizational skills and ability to manage complex processes and timelines.
• Proficiency with data analysis, reporting tools, and Microsoft Office or similar platforms.

Nice To Haves

• Experience with academic technologies, such as learning management systems and databases.
• Master’s degree in higher education, public administration, or a related field.
• One year of experience in a university or academic setting.

Responsibilities

• Plan, implement, and manage academic programs and initiatives, ensuring alignment with institutional goals.
• Manage program operations, including scheduling, events, communications, and maintaining documentation and systems.
• Serve as a liaison among faculty, leadership, students, and administrative units to support collaboration and program activities.
• Collect, analyze, and report program data and outcomes to inform decision-making.
• Recommend continuous improvement initiatives.
• Support resource development efforts, including identifying funding opportunities and assisting with grant or program-related submissions.

Benefits

• Medical insurance, including prescription coverage.
• Supplemental insurance.
• Dental insurance.
• Vision insurance.
• Life and AD&D insurance.
• Short- and long-term disability coverage.
• Flexible spending accounts.
• Retirement plans.
• Tuition assistance.
• Voluntary benefits, including access to group insurance rates and discounts.
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
• Access to medical insurance, including prescription coverage, for all colleagues, including those working less than part-time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level