Program Manager CTSC - FT, Day - Center City (Hybrid)

Thomas Jefferson University•Philadelphia, PA
•Hybrid

About The Position

The Program Manager Academic plans, implements, manages, and continuously improves academic programs, educational initiatives, and/or curriculum operations. The role partners with faculty, academic leadership, and administrative units to support effective program delivery, operational excellence, alignment with institutional priorities, and a high-quality educational experience. The Program Manager independently oversees program operations, evaluates program effectiveness, and identifies opportunities to improve processes, outcomes, and stakeholder engagement. This is a full-time, hybrid position based in Center City, Philadelphia. The schedule is Monday through Friday, 40 hours per week, with a flexible start time and eight hours per day.

Requirements

  • Bachelor’s degree.
  • Five years of relevant experience in program management, academic administration, healthcare, or higher education.
  • Strong project and program management skills, including the ability to manage multiple priorities.
  • Excellent written and verbal communication skills.
  • Ability to work independently with minimal supervision and exercise sound judgment.
  • Proven ability to build relationships and collaborate across diverse stakeholder groups.
  • Analytical and problem-solving skills with attention to detail.
  • Strong organizational skills and ability to manage complex processes and timelines.
  • Proficiency with data analysis, reporting tools, and Microsoft Office or similar platforms.

Nice To Haves

  • Experience with academic technologies, such as learning management systems and databases.
  • Master’s degree in higher education, public administration, or a related field.
  • One year of experience in a university or academic setting.

Responsibilities

  • Plan, implement, and manage academic programs and initiatives in alignment with institutional goals.
  • Manage program operations, including scheduling, events, communications, and the maintenance of documentation and systems.
  • Serve as a liaison among faculty, leadership, students, and administrative units to support collaboration and program activities.
  • Collect, analyze, and report program data and outcomes to inform decision-making, and recommend continuous improvement initiatives.
  • Support resource development, including identifying funding opportunities and assisting with grant or program-related submissions.
  • Evaluate program effectiveness and identify opportunities to improve processes, outcomes, and stakeholder engagement.

Benefits

  • Medical and prescription insurance
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
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