Program Manager

Bot Verification • San Francisco, CA

1d • Hybrid

About The Position

The Program Manager, Creative Operations independently leads creative development and execution across PR, Social, and Influencer Marketing. The role connects Creative, Brand Marketing, Production, Merchandising, and external partners to keep teams aligned, meet timelines, and move deliverables from kickoff through final execution. Across seasonal campaigns and ongoing marketing initiatives, the Program Manager drives cross-functional alignment and accountability, manages milestones, and integrates channel-specific needs into broader creative development. The role also supports project execution and operational workflows, helping projects move efficiently from briefing through delivery in a fast-paced environment.

Requirements

• 4–6 years of experience in project management, creative operations, or marketing production.
• Demonstrated ability to independently manage cross-functional creative projects and coordinate multiple stakeholders.
• Strong written and verbal communication skills.
• Bachelor’s degree or equivalent relevant experience.
• Highly organized and detail-oriented, with the ability to manage multiple projects, stakeholders, and competing deadlines.
• Proactive problem-solving skills, including anticipating challenges and driving work forward.
• Ability to collaborate and build effective relationships across creative, marketing, and production teams.
• Comfort navigating ambiguity and changing priorities in a fast-paced environment.
• Process-oriented approach and interest in improving workflows and enabling creative teams.
• Proficiency with project management and collaboration tools such as Airtable, Workfront, Figma, Miro, and Microsoft Office.

Nice To Haves

• Experience in retail, fashion, lifestyle, or consumer brands.
• Familiarity with PR, Social, Influencer Marketing, and creative production workflows.

Responsibilities

• Own project intake, timelines, milestones, and deliverables across PR, Social, and Influencer initiatives, aligning work with seasonal campaigns and marketing priorities.
• Coordinate Creative, Brand Marketing, PR, Social, Influencer, Merchandising, Production, and agency teams on briefs, creative direction, priorities, and execution needs.
• Engage channel partners early in ideation, campaign planning, shoot logistics, and creative reviews to support integrated campaigns.
• Manage channel-specific deliverables, including press kits, lookbooks, social assets, and influencer content briefs, from planning through approvals and final delivery.
• Coordinate production and asset needs, including shot lists, product information, image selects, retouching, sample coordination, and other production requirements.
• Lead project kickoffs and status meetings, document decisions and next steps, track action items, and keep stakeholders informed and accountable.
• Anticipate and resolve risks, manage changing priorities, facilitate feedback and approvals, and coordinate final asset handoffs to internal teams and external agency partners.
• Maintain current project tracking tools and documentation, and identify opportunities to streamline workflows and improve cross-functional collaboration.
• Support workflow and resource planning and identify and resolve project bottlenecks.

What This Job Offers

• Career Level: Mid Level