Program Manager, Developmental Disabilities, Bureau of Children, Youth, Families & Developmental Disabilities

City of New York • New York, NY

3d • $98,159 - $112,883

About The Position

The Program Manager will oversee the NYC Department of Health and Mental Hygiene’s portfolio of programs for individuals with intellectual or developmental disabilities (I/DD), with a focus on people with co-occurring I/DD and mental health conditions. The role is within the Bureau of Children, Youth, Families & Developmental Disabilities, which plans and monitors community mental health services and uses research, surveillance, and a health equity lens to guide service planning, implementation, and evaluation.

The position leads strategic planning, program design, procurement, and resource development for I/DD services. It works with bureau colleagues, city and state agencies, contracted providers, and community partners to improve access, program quality, data reporting, and service effectiveness. The Program Manager supervises program consultants and Specialist Consultants, monitors programs’ adherence to scopes, budgets, and regulations, and uses data and quality improvement processes to recommend and implement improvements.

The role also provides subject matter expertise and technical assistance, supports policy analysis and systems planning, and convenes stakeholders. The position is classified as City Research Scientist, with qualifications tied to the applicable assignment level. The posting lists compensation of USD 98,159–112,883 and a salary band of $100,000–$125,000.

Requirements

• For Assignment Level I, a master's degree from an accredited college or university specializing in an appropriate field of physical, biological, or environmental science, or public health.
• For Assignment Level II and above, one of the following: a doctorate in an appropriate physical, biological, environmental, or social science field and one year of responsible supervisory, administrative, or research experience; a master's degree in an appropriate physical, biological, environmental, or social science field and three years of responsible full-time research experience; or equivalent education and/or experience, subject to the stated minimum master's degree and experience requirements.
• Extensive experience working with the I/DD service system, community-based mental health programs, public health initiatives, or behavioral health integration.
• Extensive knowledge of I/DD and child, youth, or adult mental health.
• Experience with data management and quality improvement initiatives.
• Experience with needs assessment, program development, and strategic planning.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Understanding of trauma-informed care, health equity principles, and strength-based approaches.
• Strong program management and organizational skills.
• Ability to build partnerships and collaborate with government agencies, healthcare providers, and community-based organizations.
• Experience incorporating racial equity and social justice principles into program operations, and commitment to supporting communities affected by systemic oppression and bias.
• Strong teamwork and collaboration skills, with the ability to work independently and as part of a multi-stakeholder team.

Responsibilities

• Lead strategic planning to identify needs, existing programs, and service gaps for individuals with co-occurring I/DD and mental health conditions.
• Assess local, state, and national best practices for services addressing co-occurring I/DD and mental health conditions.
• Design evidence-informed program models for individuals with co-occurring I/DD and mental health conditions.
• Mobilize resources by developing needs requests and grant proposals.
• Lead procurement and vendor selection for I/DD services.
• Support development of referral pathways to improve access to I/DD services.
• Collaborate with the bureau policy team to identify and analyze policy issues and develop recommendations.
• Work with Data and Program Quality Analysts to identify meaningful program metrics and develop data reporting processes.
• Supervise Specialist Consultants managing the I/DD program portfolio, including monitoring compliance with scopes, budgets, and regulations; conducting site visits and data analysis; overseeing corrective action plans; and coordinating with DOHMH staff on budgetary or contractual matters.
• Provide subject matter expertise to bureau, division, and agency staff.
• Guide or provide technical assistance to contracted providers to support program quality, effectiveness, and equity.
• Oversee provider mental health data reporting and use the data to inform continuous quality improvement.
• Review, synthesize, and report data findings and provide actionable recommendations for the I/DD program portfolio.
• Serve as a key liaison to OPWDD, NYC Health & Hospitals, and OMH divisions focused on co-occurring conditions.
• Build relationships with internal DOHMH programs, city and state agencies, and I/DD service providers.
• Convene and facilitate stakeholder meetings, including preparing agendas and following up on action items.
• Collaborate with the Office of Policy and Planning on systems planning and stakeholder engagement.
• Supervise one or more program consultants.

Benefits

• Potential eligibility for federal or state loan forgiveness and repayment assistance programs.
• Premium-free health insurance plan.
• Additional health, fitness, and financial benefits may be available depending on the position’s associated union or benefit fund.
• Public-sector defined-benefit pension plan.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the possibility of working from home up to two days per week.
• Job security compared with private-sector employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager