Program Manager, Commercial Solutions

Stripe

About The Position

Stripe’s Global Business Services (GBS) Commercial Solutions team develops, launches, and maintains commercial constructs and programs that drive revenue. The Program Manager owns end-to-end development and management of commercial and GBS launch-readiness programs, including first-of-their-kind commercialization efforts, ongoing pre- and post-launch support, custom deal support, enablement, and communications. The role drives cross-organizational alignment and change across Stripe’s go-to-market organization, and supports commercialization efforts across sales segments and regions. The position requires program management and commercial program experience, change-management skills, and the ability to scale global, cross-organizational mechanisms. The Program Manager partners with sellers, Deal Pricing and Deal Strategy, senior leaders, and cross-functional teams to develop and support commercial approaches and resolve barriers to launch and ongoing program effectiveness.

Requirements

BA/BS degree in Business, Technology, Finance, or Economics.
10+ years of experience in program management, commercial strategy, economics, deal management, or pricing, including ownership of program strategy or business operations.
5+ years of direct commercial pricing model program management skills, knowledge, experience, deal management, and/or oversight.
Experience driving cross-team mechanism development end to end, from ideation and planning through execution, launch, and post-launch support.
Experience working in ambiguous, quickly scaling environments and comfort operating with high agency.
Experience engaging senior executives on high-priority initiatives and working effectively across internal and external organizations.
Ability to understand and articulate business strategy at the C-suite level, build credibility, and advise organizations on achieving business goals through commercial programs.
Strong written and verbal communication, presentation, negotiation, and project management skills.
Ability to establish credibility and maintain working relationships with internal stakeholders involved in commercial constructs, including Legal, Finance, and Accounting.
Experience presenting data and metrics to senior leadership.
Strong ability to advocate for a position, including in the face of pushback.

Nice To Haves

Direct commercial construct launch oversight and experience.
Payments industry experience.
MBA degree in Business, Technology, Finance, or Economics.
PgMP or PMP certification.

Responsibilities

Independently lead large-scale, cross-functional commercial or GBS launch-readiness programs with Stripe-wide impact, including first-of-their-kind programs and initiatives.
Manage highly complex programs requiring considerable resources and significant functional and technical integration and knowledge.
Support commercial program deal motions by partnering with Deal Pricing and/or Deal Strategy strategists, sellers, and internal stakeholders to create custom commercial approaches.
Work with sales teams and leaders, services and support teams, product teams, and other cross-functional teams to develop, launch, and scale commercial programs.
Identify and address systemic, broad issues and gaps, proposing holistic solutions that address root causes.
Navigate complex programmatic problems at scale across Go-To-Market and Stripe, and propose creative solutions.
Partner with Legal, Finance, Accounting, service teams, product teams, and others to resolve and remove internal blockers.
Act as a liaison among Sales, Deal Pricing, Deal Strategy strategists, and other stakeholders on custom elements.
Facilitate meetings, working sessions, and exercises that improve leadership effectiveness and organizational collaboration.
Advocate for positions and quickly build cross-functional alignment, credibility, and trust with internal stakeholders.
Lead projects to solve existing commercialization issues.