Commercial Program Manager

Blue Cross & Blue Shield of Rhode Island•US RI 500 Exchange, RI

1d•$93,600 - $140,400•Hybrid

About The Position

Manage and organize operational aspects of delivery of the enterprise portfolio of IT and departmental projects. Analyze and resolve portfolio issues involving project delivery, budget management, enterprise resource management, and change control, and contribute to transformational efforts to define new enterprise processes and portfolio governance. This is a hybrid role requiring two onsite days per week. Candidates must live within commuting distance in Rhode Island, Massachusetts, or Connecticut.

Requirements

A combination of education and related work experience.
Five to seven years of professional experience in a project delivery environment.
Strong background in project management principles.
Track record of analyzing and improving enterprise processes.
Knowledge of project management methodologies, processes, and tools.
Knowledge of the Project Development Life Cycle.
Advanced analytical skills, including the ability to interpret and synthesize complex data sets.
Strategic and critical-thinking skills.
Strong business acumen and political savvy.
Strong negotiation skills.
Strong written and verbal communication skills.
Strong problem-solving skills.
Ability to work effectively with a wide variety of people in individual and group settings.
Strong organizing skills, including the ability to prioritize and respond to shifting deadlines.
Strong time-management skills.
Ability to manage diverse, deadline-oriented workflows.

Nice To Haves

MBA, BS in MIS, or BS in CIS.
PMP certification through a PMI Certification Board Center.
Strong experience in budgeting and financial management across multiple projects or for a departmental budget.
Experience leading workshops and meetings with managers from different departments.
Experience with Microsoft Project Server.

Responsibilities

Manage and organize operational aspects of the enterprise project portfolio.
Analyze portfolio problems, risks, and issues involving project delivery, budgets, and resources; support portfolio governance and communication, and escalate issues to stakeholders for resolution.
Review project deliverables and collaborate with project managers to ensure they are complete and meet quality expectations.
Enforce adherence to the Project Development Life Cycle (PDLC), deliverable templates, and review and approval gates; follow up with project managers and stakeholders on deliverables and process status.
Define, manage, and facilitate a monthly budget reconciliation process, and manage forecasts across the full portfolio.
Use project management tools to support project and portfolio planning, resource management, budget tracking, risk and issue management, and document management.
Lead and facilitate cross-departmental workshops to establish complex processes, step ownership, and handoffs.
Train staff on departmental responsibilities, systems, monthly budget reconciliation, and the PDLC, including roles and responsibilities for less experienced staff.
Develop and maintain positive working relationships with project managers and other stakeholders.
Guide and mentor less experienced team members and orient new associates to EPMO responsibilities and activities.
Perform other duties as assigned.