Senior Manager, Commercial Program Management

Hugel Aesthetics•Irvine, CA

3d•$160,000 - $190,000•Onsite

About The Position

Hugel Aesthetics is hiring a Senior Manager, Commercial Program Management to lead cross-functional programs that scale the commercial organization’s systems, processes, and decision-making. Reporting to the VP of Commercial Operations, this hands-on role owns major commercial technology initiatives and other planning and enablement projects across Sales, Marketing, Finance, Quality, Medical Affairs, and other supporting teams. Initiatives include commerce platform implementation and CRM enablement, as well as RFP processes and vendor selection where applicable. The role manages projects across commercial and supporting workstreams to ensure the organization is ready to go to market as it scales its full direct sales organization. The Senior Manager gathers and translates business requirements, coordinates vendors and service providers, and aligns cross-functional teams around timelines, budgets, risks, and business outcomes. The position requires systems and process expertise, sound business judgment, and the ability to lead complex initiatives through influence. It involves direct, day-to-day participation in project execution. This is a full-time, onsite position based at Hugel Aesthetics’ Irvine, California offices. The stated likely base pay range is $160,000–$190,000 per year; total compensation could also include bonuses and equity awards.

Requirements

Bachelor’s degree in Business, Information Systems, or a related field.
7–10+ years of experience in program/project management, business systems, or commercial operations.
Hands-on ERP and/or CRM implementation experience.
Proven ability to manage complex cross-functional programs and multiple vendors or service providers simultaneously, including RFP and vendor selection processes.
Strong understanding of the commercial ecosystem, including sales, marketing, customer operations, and the systems that support them.
Experience with long-range sales planning and forecasting.
Experience aligning cross-functional workstreams, such as Sales, Marketing, Quality, and Medical Affairs, to support go-to-market execution.
Exceptional written and verbal communication skills, including the ability to translate complex or technical concepts for varied audiences.
Strong analytical and problem-solving abilities.
Flexible and adaptable, with comfort operating amid ambiguity and shifting priorities.
Results-oriented record of delivering projects on time and within budget.
Ability to manage ROI and facilitate milestone and decision-making conversations with stakeholders.
Strong vendor management and negotiation skills.
Ability to lead through influence across a matrixed organization without relying on direct authority.

Nice To Haves

MBA.
Project management certification, such as PMP or equivalent.

Responsibilities

Lead cross-functional programs, including commerce platform implementation and commercial enablement projects, from initiation through go-live and adoption.
Own program governance across scope, timeline, budget, risk, and change management for multiple concurrent initiatives, working with project leads for each area.
Facilitate milestone and go/no-go decisions with stakeholders and keep projects on schedule and within budget.
Track and report ROI on commercial technology investments and validate business cases at major decision points.
Align program delivery across Sales, Marketing, Quality, Medical Affairs, and other commercial and supporting workstreams.
Work with workstream leaders to identify dependencies, sequence milestones, and resolve cross-functional roadblocks.
Ensure systems, processes, and training are ready to support go-to-market execution and the full direct sales organization.
Lead requirements gathering, solution design, and implementation of integration between ERP and CRM platforms.
Translate business needs into system requirements and process design in partnership with IT, Sales, Marketing, Quality, Medical Affairs, Finance, and Operations.
Oversee user acceptance testing, training, and change management to support adoption across the commercial organization.
Lead RFP processes and vendor selection for major commercial technology and program investments.
Manage relationships and performance across technology vendors and implementation service providers.
Coordinate internal teams and external partners across concurrent workstreams; hold vendors accountable to contracts, scope, and timelines; and resolve or escalate delivery risks.
Lead additional commercial enablement projects that improve productivity, data quality, and go-to-market effectiveness.
Build scalable processes, documentation, and governance for the growing commercial organization.