Program Manager - Consumer Consulting

Wipro•Jackson, MS
•Remote

About The Position

Wipro is hiring Program Managers to lead complex, multi-workstream transformation programs for Consumer clients. The role owns large-scale delivery, manages senior stakeholders, integrates workstreams, and contributes to business development. Under Partner leadership, the Program Manager acts as a program director, driving execution and client impact. The position is listed as remote/client-facing, with Boston and the Bay Area, California, identified as locations. The role also involves shaping proposals, building workplans and staffing models, supporting client pitches, mentoring teams, and contributing to practice development through assets, points of view, and capability development. Preferred consumer-sector experience includes depth in at least two of the listed domains, such as retail, sales and marketing transformation, customer growth, store operations, supply chain, AI-enabled transformation, revenue management, pricing, or deductions management.

Requirements

  • At least 6 years of experience; the posting also lists experience greater than 10 years as a mandatory experience criterion.
  • Background in a strategy firm such as McKinsey, BCG, or Bain; Accenture; or a Big Four consulting firm.
  • Experience managing large transformation programs or PMOs.
  • Strong problem-solving and structuring ability.
  • Excellent executive communication and storytelling skills.
  • Proven ability to lead teams and manage complex programs.
  • Ability to balance delivery and business development (sell and deliver).
  • Strong ownership mindset and ability to operate in ambiguity.
  • Mandatory skill: Retail - Omni Channel.

Nice To Haves

  • Consumer experience with depth in at least two of the following: retail/CPG/omnichannel ecosystems; sales and marketing transformation; customer, loyalty, or growth strategy; store operations and field transformation; supply chain transformation; AI-enabled transformation; Net Revenue Management/Revenue Growth Management; sales, marketing, or pricing; deductions management.

Responsibilities

  • Lead end-to-end delivery of large, multi-workstream transformation programs.
  • Act as program lead or program director across strategy and execution initiatives.
  • Manage senior client stakeholders at Director, VP, and CXO levels.
  • Integrate workstreams across business, operations, technology, and change.
  • Establish and run program governance, cadence, and reporting.
  • Anticipate risks, manage dependencies, and drive issue resolution.
  • Translate strategy into scalable implementation roadmaps.
  • Participate in business development by shaping proposals, building workplans and staffing models, and supporting client pitches.
  • Build and mentor teams and create strong followership.
  • Contribute to practice building through assets, points of view, and capability development.

Benefits

  • Medical benefits options
  • Dental benefits options
  • Disability insurance
  • Paid time off, inclusive of sick leave
  • Other paid and unpaid leave options
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