Consulting Program Manager, Vice President

State Street•Quincy, MA
•$110,000 - $181,250

About The Position

As part of State Street’s Consulting function, the Consulting Program Manager leads execution of large-scale, enterprise-wide programs that support strategic priorities. Programs may involve strategic transformation, regulatory change, products, operations, technology-enabled change, and other enterprise initiatives. The role strengthens State Street’s internal program management capability by providing experienced leadership for complex programs and sustainable business outcomes. The Vice President takes end-to-end ownership of assigned programs, establishing structure, governance, stakeholder alignment, and execution discipline. The role works with executive sponsors, senior stakeholders, workstream owners, functional partners, and external consultants to deliver program objectives. It requires an owner’s mindset, strong judgment, adaptability, and the ability to influence senior leaders and operate in complex or ambiguous environments. The position contributes to the continued development of State Street’s internal consulting and program management capabilities, applying effective practices across a range of strategic, regulatory, product, operational, transformation, and technology-enabled initiatives.

Requirements

  • Significant experience personally leading and delivering large, complex programs, with accountability for execution and outcomes.
  • Proven ability to take end-to-end ownership, from program structuring and mobilization through implementation and delivery.
  • Experience leading multi-workstream, cross-functional programs with senior stakeholders across multiple business or functional areas.
  • Experience leading programs involving senior stakeholders, multiple functions, significant organizational investment, and meaningful business outcomes.
  • Strong experience establishing and managing program governance, including steering committees, executive engagement and reporting, decision forums, escalation processes, and program controls.
  • Demonstrated experience leading and managing change across complex organizations and stakeholder groups.
  • Ability to proactively manage risks, issues, interdependencies, milestones, and competing priorities, and anticipate challenges before they affect delivery.
  • Strong executive presence and ability to communicate with senior sponsors, business leaders, operations teams, technology partners, and external consultants.
  • Ability to listen actively, read stakeholder dynamics, think on your feet, and adjust approach to the audience and situation.
  • Ability to influence without direct authority, constructively challenge others, facilitate difficult conversations, and drive decisions and accountability.
  • Sound judgment, including connecting information across workstreams, evaluating alternatives, and making risk-based decisions in ambiguous or changing environments.
  • Sufficient understanding of technology and operational dependencies to identify potential impacts, ask informed questions, and engage appropriate subject-matter experts.
  • Experience managing and integrating external consulting partners’ work within broader programs.
  • Flexibility and openness to challenge, debate, alternative perspectives, and changing assignments.

Nice To Haves

  • Financial services experience preferred but not required.
  • Consulting or client-facing experience preferred.
  • Experience leading regulatory, strategic transformation, operating-model, product, or technology-enabled programs preferred.
  • Big Four or management consulting experience is a plus.
  • Project or program management certification is a plus but not required.

Responsibilities

  • Lead large, complex programs from definition and mobilization through execution, implementation, and delivery.
  • Own program outcomes and keep objectives, scope, milestones, resources, dependencies, risks, and deliverables aligned.
  • Establish an appropriate program structure, operating rhythm, and delivery approach.
  • Lead delivery hands-on or oversee delivery through others, depending on program needs.
  • Focus on measurable business outcomes, such as financial benefits, improved risk profile, and better client or employee experience, as applicable.
  • Apply lessons learned from prior programs to strengthen execution and anticipate challenges.
  • Establish and maintain program governance, including steering committees, working groups, decision forums, executive reporting, and escalation processes.
  • Partner with executive sponsors and senior stakeholders to build alignment, drive decisions, and maintain accountability.
  • Prepare and lead senior-level program discussions, translating complex information into clear issues, options, decisions, priorities, and actions.
  • Tailor communications and stakeholder engagement to the audience and program circumstances.
  • Proactively identify and manage risks, issues, interdependencies, and barriers to execution across the program.
  • Anticipate challenges and drive solutions before they materially affect outcomes.
  • Connect information across workstreams, functions, and stakeholders to identify less visible issues and dependencies.
  • Use sound judgment to evaluate alternatives, solve problems, and decide when escalation or a change of approach is needed.
  • Build trusted relationships with executive sponsors, senior business leaders, workstream owners, functional partners, and external consultants.
  • Lead change across complex stakeholder environments and maintain alignment throughout program execution.
  • Listen actively and recognize stakeholder concerns, competing priorities, and potential resistance.
  • Influence without direct authority, facilitate constructive challenge and debate, and drive decisions and accountability.
  • Adapt communication and program approach while maintaining focus on overall objectives.
  • Manage external consulting partners where applicable and integrate their work into the broader program.
  • Contribute to State Street’s internal consulting and program management capabilities.
  • Apply strong program management practices flexibly across a range of initiatives and share effective practices across the team.

Benefits

  • 401(k) retirement savings plan with company match
  • Basic life insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability coverage
  • Optional additional insurance coverages
  • Paid time off, including vacation and sick leave
  • Short-term disability
  • Family-care support
  • Employee Assistance Program
  • Incentive compensation, including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
  • Eligibility for certain tax-advantaged savings plans
  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Employee networks
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