Consulting Program Manager, Vice President

State Street•Quincy, MA

About The Position

As part of State Street’s Consulting function, the Consulting Program Manager leads the execution of large-scale, enterprise-wide programs supporting strategic priorities. Programs may involve strategic transformation, regulatory change, product, operations, technology-enabled change, and other enterprise initiatives. The role strengthens State Street’s internal program management capability by providing experienced leadership to manage complex programs and deliver sustainable business outcomes. The position owns programs end to end, establishing appropriate structure, governance, stakeholder alignment, and execution discipline. It leads through hands-on delivery or oversight of delivery through others, depending on the program, and focuses on measurable outcomes such as financial benefits, improved risk profiles, and better client or employee experiences. The Program Manager also contributes to the development of State Street’s internal consulting and program management practices.

Requirements

Significant experience personally leading and delivering large, complex programs, with accountability for execution and outcomes.
Experience taking end-to-end ownership, from program structuring and mobilization through implementation and delivery.
Demonstrated experience leading multi-workstream, cross-functional programs involving senior stakeholders across multiple business or functional areas.
Experience leading programs involving senior stakeholders, multiple functions, significant organizational investment, and meaningful business outcomes.
Strong experience establishing and managing program governance, including steering committees, executive engagement and reporting, decision forums, escalation processes, and program controls.
Demonstrated experience leading and managing change across complex organizations and stakeholder groups.
Ability to proactively manage risks, issues, interdependencies, milestones, and competing priorities, and anticipate challenges before they affect delivery.
Strong executive presence and ability to communicate effectively with senior sponsors, business leaders, operations teams, technology partners, and external consultants.
Ability to listen actively, read stakeholder dynamics, think on your feet, and adapt to the audience and situation.
Ability to influence without direct authority, constructively challenge others, facilitate difficult conversations, and drive decisions and accountability.
Sound judgment, including the ability to connect information across workstreams, evaluate alternatives, and make risk-based decisions in ambiguous or changing environments.
Sufficient understanding of technology and operational dependencies to identify potential impacts, ask informed questions, and engage appropriate subject-matter experts.
Experience managing and integrating external consulting partners into broader programs.
Flexibility and openness to challenge, debate, alternative perspectives, and changing assignments.

Nice To Haves

Financial services experience is preferred but not required.
Consulting or client-facing experience is preferred.
Experience leading regulatory, strategic transformation, operating-model, product, or technology-enabled programs is preferred.
Big Four or management consulting experience is a plus.
Project or program management certification is a plus but not required.

Responsibilities

Lead large, complex programs from definition and mobilization through execution, implementation, and delivery.
Own program outcomes and keep objectives, scope, milestones, resources, dependencies, risks, and deliverables aligned.
Establish the program structure, operating rhythm, and delivery approach appropriate to each initiative.
Lead delivery hands-on or oversee delivery through others, depending on program needs.
Maintain focus on measurable business outcomes, including financial benefits, risk profile, and client or employee experience improvements where applicable.
Apply lessons learned from previous programs to improve execution and anticipate challenges.
Establish and maintain program governance, including steering committees, working groups, decision forums, executive reporting, and escalation processes.
Partner with executive sponsors and senior stakeholders to build alignment, drive decisions, and maintain accountability.
Prepare and lead senior-level program discussions, translating complex information into clear issues, options, decisions, priorities, and actions.
Adapt communication and engagement approaches to the audience and circumstances.
Proactively identify and manage program risks, issues, interdependencies, and barriers to execution.
Connect information across workstreams, functions, and stakeholders to identify less-visible issues and dependencies.
Evaluate alternatives, solve problems, and determine when escalation or a change in approach is required.
Build trusted relationships with executive sponsors, senior business leaders, workstream owners, functional partners, and external consultants.
Lead change across complex stakeholder environments and maintain alignment throughout execution.
Listen to stakeholder concerns, competing priorities, and potential resistance that could affect delivery.
Influence without direct authority, facilitate constructive challenge and debate, and drive decisions and accountability.
Manage external consulting partners where applicable and integrate their work into the broader program.
Contribute to the development of State Street’s internal consulting and program management capabilities.
Apply program management practices across strategic, regulatory, product, operational, transformation, and technology-enabled initiatives.
Share effective practices that strengthen program execution across the broader team.

Benefits

Retirement savings plan (401K) with company match.
Insurance coverage, including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability, and family-care responsibilities.
Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.