Program Manager (CNMI SSG Fox) (53543)

Westcare•Susupe, MP

3d•Onsite

About The Position

The Program Manager oversees daily operations of the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SSG Fox SPGP), serving Veterans and eligible Service Members throughout the Commonwealth of the Northern Mariana Islands. The role is responsible for staff supervision, program implementation, community partnerships, performance monitoring, and compliance with grant and organizational requirements. Working closely with the Project Director, the Program Manager helps ensure delivery of high-quality, Veteran-centered, trauma-informed services that promote well-being and reduce suicide risk. The position is based in Saipan, CNMI, and requires travel throughout CNMI, including Tinian and Rota, as needed. It is exempt under FLSA. The Program Manager supervises the Case Manager, Peer Support Specialist, Program Assistant, and Research Assistant.

Requirements

At least three years of experience in program management, social services, behavioral health, Veteran services, housing, prevention, or other human services programs.
Ability to lead, supervise, and develop staff.
Strong organizational, planning, and project management skills, including the ability to manage multiple priorities and meet deadlines.
Ability to collect, analyze, and report program data and outcomes.
Ability to develop and maintain effective working relationships with participants, staff, community partners, funding agencies, and other stakeholders.
Knowledge of community resources, service systems, and referral networks.
Knowledge of trauma-informed, culturally responsive, and strengths-based service approaches.
Ability to exercise sound judgment, maintain confidentiality, and handle sensitive situations professionally.
Strong verbal, written, and interpersonal communication skills.
Proficiency in Microsoft Office and electronic data management systems.
Valid driver's license, reliable transportation, and ability to meet organizational driving requirements.
Ability to work independently.
Bachelor's degree in Social Work, Psychology, Counseling, Human Services, Public Health, Criminal Justice, or a related field preferred; an equivalent combination of education, training, military service, and relevant work experience will be considered.

Nice To Haves

Supervisory experience.
Experience managing federally funded grants or contracts.
Experience working with Veterans, military families, or behavioral health populations.

Responsibilities

Manage day-to-day program operations and service delivery.
Supervise, train, and evaluate program staff.
Ensure compliance with grant requirements, policies, and procedures.
Monitor program performance, participant outcomes, data collection, and grant deliverables.
Facilitate case reviews and support quality service delivery.
Oversee implementation and quality delivery of evidence-based and promising-practice workshops, educational programming, and group activities that promote wellness, strengthen protective factors, and reduce suicide risk among Veterans and eligible Service Members.
Develop and maintain partnerships with community agencies, healthcare providers, Veteran-serving organizations, and other stakeholders.
Coordinate outreach and community engagement activities.
Prepare reports and maintain required program records.
Assist with budget monitoring and resource management.
Represent the program at meetings, trainings, and community events.
Travel throughout CNMI, including Tinian and Rota, as required.
Perform other duties as assigned.