Program Assistant (CNMI SSG Fox)
About The Position
The Program Assistant supports participant outreach, engagement, intake, eligibility screening, and program operations for the Staff Sergeant Parker Gordon Fox Suicide Prevention Grant Program (SSG Fox SPGP). The role serves as an initial point of contact for Veterans and eligible Service Members, helping connect them to program services and community resources. Working collaboratively with program staff, the Program Assistant assists with enrollment, data collection, documentation, outreach, and general program support to promote effective service delivery and compliance with grant requirements. The position is based in Saipan, CNMI, reports to the Program Manager, and does not supervise others. It is full time, hourly, and non-exempt. Travel throughout the CNMI, including Tinian and Rota, is required as needed.
Requirements
- High school diploma or equivalent.
- Ability to communicate effectively with participants, community partners, and stakeholders.
- Strong organizational skills and attention to detail.
- Ability to conduct screenings, gather information, and maintain accurate documentation.
- Ability to exercise sound judgment, maintain confidentiality, and establish professional boundaries.
- Proficiency in Microsoft Office and electronic data management systems.
- Valid driver's license, reliable transportation, and ability to meet organizational driving requirements.
- CPR and First Aid Certification, or ability to obtain it within established organizational timelines.
- Ability to work independently while contributing to a collaborative team environment.
- An equivalent combination of education, training, military service, and relevant work experience may be substituted.
Nice To Haves
- Associate's degree in Human Services, Psychology, Social Work, Public Health, Criminal Justice, Business Administration, or a related field.
- Experience in outreach, customer service, intake, social services, Veteran services, behavioral health, housing, prevention services, or a related field.
- Experience working with Veterans, military families, or community-based programs.
- Knowledge of community resources, referral networks, and service systems.
- Bilingual abilities.
Responsibilities
- Conduct outreach and engagement to raise awareness of program services among Veterans, eligible Service Members, and community partners.
- Respond to participant inquiries and explain available services and program eligibility requirements.
- Conduct initial participant screenings and eligibility assessments according to program policies and procedures.
- Assist with participant enrollment and onboarding.
- Coordinate referrals and help participants access program and community resources.
- Collect, enter, and maintain participant and program data according to documentation and reporting requirements.
- Maintain accurate and timely participant records and program files.
- Assist with scheduling participant appointments, meetings, trainings, and program activities.
- Support the coordination, scheduling, participant recruitment, and logistics for evidence-based and promising-practice workshops, educational programming, and group activities.
- Support data collection, reporting, and grant compliance activities.
- Assist with community outreach events, presentations, workshops, and awareness campaigns.
- Maintain effective working relationships with participants, staff, community partners, and stakeholders.
- Maintain confidentiality and comply with organizational policies, procedures, and grant requirements.
- Travel throughout the CNMI, including Tinian and Rota, as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
