Program Manager - Human Rights And Social Impact
About The Position
The Program Manager leads the coordination and completion of complex projects and programs within a human rights and social impact-focused business group. The role oversees assigned initiatives from planning and execution through monitoring and reporting, ensuring alignment with policy, partnership, and external communications objectives. It combines strong AI fluency, product management capabilities, technical skills, human rights knowledge, and experience in retail-related contexts. The position leads cross-functional teams, exercises professional judgment, and uses creativity and latitude to deliver ambitious goals. It collaborates with technical, product, policy, partnership, and communications stakeholders. The role is based onsite in Arlington, Virginia, with a stated preference for the DC area and openness to offices in Seattle and New York. The standard schedule is approximately 8:00 a.m. to 5:00 p.m. Eastern Time.
Requirements
- Strong AI fluency, including the ability to understand, discuss, and apply AI concepts in project, product, and policy contexts.
- Human rights knowledge, particularly related to policy, social impact, and responsible technology.
- Solid product management skills, including requirements definition, prioritization, roadmap planning, and delivery oversight.
- Strong technical skills and the ability to collaborate with technical teams and understand complex systems and solutions.
- Bachelor's degree or post-graduate degree in a relevant field.
- Project management skills, including experience managing multiple initiatives and priorities simultaneously.
- Stakeholder management experience, particularly involving policy, partnerships, and external communications.
- Experience working within a human rights and social impact team or a similar mission-driven environment.
- Retail-related experience or familiarity with retail contexts.
Responsibilities
- Coordinate and manage end-to-end delivery of projects and programs, ensuring they meet scope, schedule, and quality expectations.
- Set project deadlines and milestones and develop detailed plans aligned with team and organizational priorities.
- Assign responsibilities to team members and cross-functional partners, clarifying ownership and accountability.
- Monitor project and program progress, identify risks and issues, and implement mitigation strategies.
- Communicate project status, risks, and outcomes through timely reports for upper management and key stakeholders.
- Lead and direct others, providing guidance, feedback, and coordination across teams and disciplines.
- Use AI fluency to inform project decisions, product direction, and policy-related work in human rights and social impact.
- Apply product management skills to define requirements, prioritize features, and deliver solutions addressing user and stakeholder needs.
- Collaborate with technical teams to understand complex systems and ensure solutions are feasible and scalable.
- Collaborate with policy, partnership, and external communications stakeholders to align project objectives with broader goals.
- Engage with retail sector stakeholders and contexts, drawing on retail experience to shape project approaches and outcomes.
- Plan, recommend, and implement strategies to accomplish project and program goals.
- Adapt across project planning, execution, communication, and evaluation as priorities and needs change.
- Use creativity and latitude to solve complex problems and innovate in the human rights and social impact domain.
Benefits
- Medical, dental, and vision benefits, if eligible.
- Critical illness, accident, and hospital coverage, if eligible.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
- Voluntary life and AD&D insurance for the employee and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off or leave, including PTO, vacation, or sick leave, if eligible.
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What This Job Offers
Career Level
Manager
