Program Manager
About The Position
The Program Manager manages aspects of program implementation and operations, ensuring the program operates effectively and meets its metrics and objectives. The role supports program management through customer and partner relationships, budget and forecast oversight, program performance measurement and reporting, regulatory and compliance coordination, stakeholder communication, policy and procedure development, and identification of new partners, technologies, and delivery channels. This position is part of PG&E's Construction Management Team within Electric Operations, which provides construction management and inspection oversight for contractor-performed and applicant-installed work. The team supports safe and efficient project delivery through clear objectives, authorizations, procedures, documentation, resourcing, and stakeholder communications. The position is hybrid, working from a remote office and an assigned location based on business need. Travel may be required, estimated at approximately 33% of the work schedule.
Requirements
- Bachelor's degree or equivalent experience.
- 3 years of related experience.
Nice To Haves
- Full understanding of Program Management.
- Ability to assess projects and recommend solutions.
- Ability to prioritize, plan, perform, and communicate activities in written and verbal form.
- Knowledge of current utility and energy industry issues, industry trends, and political, economic, and social issues affecting the market.
- Knowledge of energy industry applications to local-level customers, including energy issues, customer energy efficiency applications, and general customer information.
- Proficiency with Microsoft Office products, including Word, Excel, Access, Visio, and PowerPoint.
- Proficiency with Power BI, Concur, Metbench (MOX), and Unifier.
Responsibilities
- Manage relationships with and provide direction to internal and external customers.
- Develop and monitor budgets and forecasts.
- Develop, measure, and report on program success.
- Partner with Marketing, vendors, and external partners to develop and implement strategies to reach the appropriate customer audience at the appropriate time.
- Identify and maintain strong working relationships with strategic programs and partners.
- Partner with Regulatory and Compliance staff to ensure compliance with regulatory requirements and support regulatory activities by providing information for filings and data requests and meeting with regulators.
- Identify stakeholders and communicate within and outside PG&E.
- Develop and/or implement policies and procedures.
- Identify new partners, technologies, and delivery channels.
- Complete assignments of moderate scope and complexity, seeking guidance on moderately complex issues as needed.
- Participate on project teams as appropriate.
- Communicate with peers inside and outside PG&E to exchange ideas or gather information.
- Manage internal programs within the organization.
- Develop and monitor visual operating boards.
- Travel as required; estimated at approximately 33% of the work schedule.
Benefits
- Eligible to participate in PG&E's discretionary incentive compensation programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
