Program Manager

Gainwell Technologies LLC•Any city, OH

22d•$52,900 - $75,600•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all. We are looking for a talented Program Manager who will be responsible for communicating with our client, company and project team leadership, while measuring and sharing project metrics/status.

Requirements

Bachelor's degree
Five (5) or more years of Medicare/Medicaid experience
Five (5) or more years of healthcare provider work experience
Strong attention to detail and ability to work with sensitive / protected health information is critical
Demonstrated proficiency in Excel and other reporting/analytics tools to collect, analyze, and interpret operational data.
Ability to develop meaningful reports, dashboards, and performance metrics that provide visibility into project and operational outcomes.
Strong analytical skills with the ability to identify trends, risks, opportunities, and root causes through data analysis.
Translates complex data into actionable insights and recommendations that inform operational priorities and business decisions.
Uses data-driven analysis to proactively recommend process improvements, resource allocation strategies, and areas of operational focus.
Strong presenter who communicates ideas clearly

Responsibilities

Builds and manages client relationships, with support from the Program Director, ensuring client satisfaction
Builds relationships and collaborates effectively with HMS contract operations and implementations to ensure successful delivery of services to client(s).
Leads the creation and/or review of client deliverables, and tracks/communicates resolution as appropriate.
Develops and creates and owns client facing operational reporting and program management tracking tools to monitor operational and financial performance
Oversight and management of contracts, specific products/services or special projects
Actively project manage across non-direct reports, while recommending program changes as needed
Ability to quickly escalate any risk(s) and implement risk mitigation solutions