Program Manager

Captive Resources • Itasca, IL

16h • Onsite

About The Position

The Program Manager (PM) oversees the day-to-day operations for their assigned captive(s) and can handle most of the technical aspects. This role requires a strong understanding of the captive program formula and risk-sharing allocation, as well as the ability to prepare and submit documentation for underwriting renewals, new business, board books, and captive reviews. The PM is accountable for ensuring all captive program documentation is current and aligned with Board of Directors' directives. They will oversee daily operations at the direction of Captive Executives, including managing work prepared by Associate PMs, addressing past-due premium collections, and resolving unreconciled matters with captive domicile managers. Additionally, the PM will assist in developing other program management team members by sharing captive and technical knowledge, and will be comfortable engaging directly with members and brokers to discuss captive program details, as well as presenting these details in group settings. Domestic and International travel may be required.

Requirements

• Bachelor’s Degree or equivalency in a related discipline
• Minimum of five (5) years of experience in the insurance industry or experience relevant to the role
• Team-based skills
• Collaboration – communicating effectively with Captive Executive & Business Development Executive team to assure alignment on new business and renewal activities
• Information system skills
• Strong technical aptitude including a high proficiency in Microsoft Office
• Understand company required information systems
• Excellent written and verbal communication skills
• Ability to assess their understanding of technical topics and seek appropriate support for deeper understanding
• Visible support and commitment to a positive business culture
• Comfortable with presenting technical information in one-on-one conversations as well as larger group settings
• Commitment to company values

Responsibilities

• Demonstrate an understanding of the captive program formula and risk sharing allocation
• Oversee and/or prepare and submit documentation to underwrite renewal business, new business, board book and captive reviews
• Accountable to ensure all documentation for captive program is up to date and aligned with Board of Directors directives (proposals, slide shows, renewal books, etc.)
• Oversee day-to-day operations of the assigned captive(s) at the Captive Executives’ direction including oversight of work prepared by the Associate PM
• Address any past due premium collections and any unreconciled matters from the premium reconciliation with captive domicile manager
• Assist in the development of other program management team members by sharing captive and technical knowledge
• Assist with special projects
• Comfortable engaging one-on-one with members and brokers to discuss captive program details
• Ability to present captive program details in a group setting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level