Program Manager

District Attorney New York County•New York, NY

10d

About The Position

The New York County District Attorney’s Office has an opening for a Program Manager in its Strategic Investments Unit. The unit plans, implements, and oversees special projects that advance the Office’s public safety and justice innovation priorities. These include court-based initiatives, community-based programs, internal policy development and implementation, and the Criminal Justice Investment Initiative, a $250 million investment in community-based crime prevention and criminal justice system reform. Reporting to the Deputy Director of Strategic Investments, the Program Manager manages the day-to-day implementation and performance of an assigned portfolio of DANY-funded programs and strategic initiatives. The role serves as a primary contact for community-based organizations, service providers, consultants, government agencies, and other partners; monitors implementation and performance; addresses operational challenges; and follows up on program commitments and deliverables. The Program Manager also supports the development, procurement, and launch of new programs and investments and collaborates with DANY units and external partners on initiatives related to Office practices and priorities. The Office seeks an organized, resourceful, and thoughtful problem-solver with sound judgment, initiative, effective communication skills, and the ability to independently manage complex projects. The position is Monday through Friday, 9:00 a.m. to 5:00 p.m., with some program-related events potentially outside regular business hours. Applicants should submit a cover letter and resume. Authorization to work in the United States is required; City residency is not required.

Requirements

Bachelor’s degree in sociology, psychology, criminal justice/criminology, public health, social work/counseling, or a related social science field.
Three to five years of experience in program design, implementation, and/or management.
At least three years of relevant experience in program implementation, management, or oversight.
Ability to independently manage complex programs or projects, coordinate multiple partners, track deliverables, identify challenges, and drive work forward.
Excellent judgment, critical-thinking, and problem-solving skills, including assessing implementation challenges, determining next steps, and knowing when to escalate issues.
Strong verbal and written communication skills, including experience facilitating meetings, convenings, and collaborative discussions with diverse stakeholders, and communicating clear findings, decisions, and recommendations.
Ability to build collaborative relationships with internal and external partners while maintaining accountability for performance, deliverables, and commitments.
Comfort reviewing quantitative and qualitative program data, identifying trends or inconsistencies, and using information to support program management and continuous improvement.
Ability to synthesize information from multiple sources and make clear, well-reasoned recommendations.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Authorization to work in the United States.

Nice To Haves

Subject matter knowledge or experience in one or more of the following: community-led programming, human services, violence prevention and intervention, behavioral health, diversion, or reentry.
Interest in public policy and a desire to tackle complex issues involving public safety, justice, and equity.
Experience with the criminal legal system is preferred.

Responsibilities

Manage the day-to-day implementation and performance of an assigned portfolio of DANY-funded programs and strategic initiatives, serving as the primary point of contact for partners.
Coordinate meetings, provider check-ins, site visits, and other monitoring activities to assess implementation, identify challenges, support continuous improvement, and ensure alignment with program goals and contractual expectations.
Review program reports and quantitative and qualitative performance data for accuracy, completeness, and consistency; identify trends, discrepancies, or concerns; and work with providers and internal partners to address issues.
Identify programmatic and operational challenges, independently resolve routine implementation issues, track follow-up, and elevate significant decisions to the Deputy Director with analysis and recommendations.
Develop and maintain project timelines, work plans, performance records, and other implementation, coordination, and accountability tools.
Support the Deputy Director in developing, designing, procuring, and launching new programs and strategic investments, including research, assessment of program models and feasibility, drafting solicitations and scopes of work, and developing budgets, staffing models, implementation plans, and performance measures.
Prepare researched, data-informed memos, briefings, presentations, and other materials on programs, implementation challenges, and potential investments; provide verbal and written updates to DANY leadership and stakeholders.
Develop and implement methods for gathering feedback from program participants, community members, providers, and other stakeholders to assess implementation and inform improvements.
Collaborate with DANY’s Data Analytics and Research Unit, Pathways to Public Safety Division, Procurement and Contract Management Unit, Community Partnerships Unit, Communications Unit, and other relevant bureaus and units.
Represent the Strategic Investments Unit in stakeholder meetings, site visits, community events, and other program-related activities; facilitate meetings, convenings, and discussions with internal and external partners, including some events outside regular business hours.
Maintain organized and accurate records related to assigned programs and initiatives.
Perform other related duties and tasks as assigned.