Program Manager

Vintun•Elizabeth City, NC

7d•$100,000 - $150,000•Onsite

About The Position

Vintun LLC is seeking a Program Manager to serve as the dedicated contractor lead for a Professional Services task order supporting the United States Coast Guard Aviation Logistics Center (USCG ALC), Business Operations Division, in Elizabeth City, North Carolina. The role oversees Logistics Support, Development (including SharePoint, Power BI, graphic design, and photography), Production Planning, and Business Process Management teams. The Program Manager manages contractor personnel, communicates with the Government, and ensures compliance with ALC policies and applicable requirements. This position is contingent upon contract award. The position is performed primarily on-site at the USCG ALC. The Program Manager must be able to report on-site within one hour of Government notification. Off-site or telework arrangements require Government approval on a case-by-case basis. The position requires a bachelor's degree in a technical or business-related field, although work experience may substitute as permitted under the task order. Candidates must be U.S. citizens and be able to obtain and maintain a favorably adjudicated Tier 1 or higher background investigation and a Common Access Card. Candidates must also pass a criminal and financial background check and a drug test. The work may involve extended periods of sitting or standing, computer use, bending, reaching, kneeling, walking moderate to long distances, and lifting up to 25 pounds. The work environment is an industrial complex and may involve exposure to hazardous materials; employees must comply with ALC safety and environmental requirements.

Requirements

Bachelor's degree in a technical or business-related field; work experience may substitute as permitted under the task order (OASIS+ substitutions).
At least 5 years of experience managing professional services contracts or teams supporting Federal organizations.
Experience supervising multidisciplinary teams, such as analysts, logisticians, developers, and graphic and media specialists.
Experience with Federal contract compliance, including task order deliverables, QASP and QCP requirements, CPARS, and COR/KO communications.
Experience developing project plans, phase-in and phase-out plans, and monthly and weekly status reports.
Experience managing personnel onboarding, background investigations, facility access, and Government-required training.
Ability to manage multiple priorities and respond quickly to Government requests in a fast-paced environment.
Excellent written and verbal communication skills, including fluent English (reading, writing, speaking, and understanding).
Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint) and Adobe Acrobat.
Ability to obtain and maintain a favorably adjudicated Tier 1 or higher background investigation and a Common Access Card (CAC).
Must be a U.S. citizen.
Must pass a criminal and financial background check and a drug test.

Nice To Haves

Project Management, Business Administration, Operations Management, or a related discipline.
Familiarity with logistics, production planning, business process management, or ISO and quality management environments.
Experience with USCG, DHS, or DoD organizations.

Responsibilities

Serve as the dedicated Program Manager for the task order and address contractor personnel needs, including facility access.
Ensure contractor employees follow ALC instructions and policies, DHS, USCG, and DoD requirements, safety and security rules, and Vintun policies; communicate job duties, management chain, and professional conduct standards.
Respond immediately to personnel issues raised by the COR, Contract Specialist, or Contracting Officer, and notify the COR of resolution actions; report on-site within one hour when requested by the Government.
Prepare and submit daily staffing reports to the COR, detailing leave and telework.
Oversee employee removals and replacements in coordination with the COR, support replacements within the 14-calendar-day window, and maintain records demonstrating personnel meet position qualifications.
Prepare and submit the Monthly Progress Report to the COR and KO by the 15th of each month, covering accomplishments, status and delays, upcoming taskings, personnel changes, absence hours, customer feedback, staffing, travel, and concerns or recommendations.
Oversee timely delivery of recurring deliverables, including weekly team activity reports, the current employee list, and Trip Reports.
Develop, implement, and maintain the Quality Control Plan; submit it within five business days of award and after changes, and monitor performance against the QASP and Acceptable Quality Levels, including discrepancies, corrective actions, root cause and trend analyses, and customer feedback.
Prepare and submit the Phase-In Plan within ten business days of award notification; prepare the Phase-Out Plan and employee lists for an orderly transition.
Manage background investigations, CAC and ALC badge issuance, Non-Disclosure Agreements, Government-required training, and IT access; ensure training on facility instructions is confirmed within 30 days of hire.
Develop and maintain the Contractor Safety Plan, ensure personnel are trained on safety and environmental requirements, and report mishaps to the COR or ALC Safety Office within one hour.
Submit and track travel requests, visitor requests, and telework agreements through the COR and KO; submit travel requests at least 14 calendar days before travel where possible and Trip Reports after travel.
Monitor and immediately report potential Organizational Conflicts of Interest to the KO.
Manage invoicing and timekeeping reconciliation and support monthly service and travel invoices.
Attend the Post Award Conference and Government progress meetings, and maintain frequent communication with the KO, COR, and ALC stakeholders.
Maintain continuity between the Government and Vintun's business office; coordinate cross-functional teams and labor mix as Government requirements change.