Program Manager

DecisionPoint | Cortek•North Chicago, IL

1d•Onsite

About The Position

DecisionPoint seeks a Program Manager to lead and oversee large-scale enterprise IT modernization, operations, cloud transformation, cybersecurity, and service delivery activities supporting a large-scale federal and DoD mission environment. This role provides executive-level leadership for program execution, strategic planning, customer engagement, risk management, and operational oversight across multiple integrated task areas supporting mission-critical systems and enterprise IT operations. The Program Manager serves as the primary interface with Government leadership and is responsible for ensuring successful delivery of technical, operational, cybersecurity, and modernization objectives across geographically dispersed teams and stakeholders. This position requires strong experience managing complex federal IT programs involving cloud migration, enterprise applications, infrastructure modernization, cybersecurity compliance, service management, and Agile delivery environments. The Program Manager collaborates closely with Government stakeholders, PMO leadership, technical leads, cybersecurity personnel, and operational teams to ensure contract performance, quality delivery, and continuous process improvement. This position is onsite at USMEPCOM Headquarters in North Chicago, Illinois. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.

Requirements

Active Secret clearance required.
Bachelor’s degree in Business, Information Technology, Cybersecurity, Engineering, Program Management, Computer Science, or a related field.
Minimum 6 years of experience managing large-scale federal IT programs valued at approximately $300M or greater and supporting 200+ FTE personnel across enterprise modernization, infrastructure operations, cybersecurity, cloud migration, application support, and operational service delivery environments.
Minimum 10 years of experience supporting military or Department of Defense (DoD) mission environments involving enterprise IT operations, engineering, cybersecurity, cloud modernization, or operational program management.
Experience supporting Military Entrance Processing Command (MEPCOM), military personnel processing, applicant processing, force readiness, recruiting, accessions, or similarly complex Department of Defense (DoD) operational environments is highly preferred.
Comparable experience may include support to organizations such as U.S. Army Recruiting Command (USAREC), Training and Doctrine Command (TRADOC), Defense Manpower Data Center (DMDC), Defense Health Agency (DHA), Military Health System (MHS), Human Resources Command (HRC), Navy Recruiting Command (NRC), Air Force Recruiting Service (AFRS), or other large-scale DoD operational, personnel processing, medical readiness, or accessions-focused enterprise environments.
Experience leading geographically dispersed technical and operational teams within complex federal or DoD environments.
Experience overseeing complex program schedules, staffing, risk management, budgets, contract performance, and deliverable execution.
Experience delivering executive-level briefings, governance activities, stakeholder engagement, and customer relationship management support.
Understanding of enterprise IT operations, cloud environments, cybersecurity frameworks, and IT modernization initiatives.
Experience with Agile methodologies, IT Service Management (ITSM), and enterprise operational processes.
Familiarity with federal cybersecurity requirements, risk management processes, and compliance standards.
Proficiency with Microsoft Office Suite, collaboration tools, project tracking systems, and reporting platforms.
Experience supporting enterprise cloud migration and modernization initiatives.
Experience with DevSecOps, Zero Trust, RMF, or enterprise cybersecurity operations.
Experience supporting enterprise application modernization and hybrid cloud environments.
Experience with ServiceNow, Jira, Microsoft Project Server, or enterprise program management tools.
Candidate must possess one of the following active certifications at the time of hire: Project Management Institute (PMI) Project Management Professional (PMP), PMI Program Management Professional (PgMP®), Defense Acquisition Workforce Improvement Act (DAWIA) Level III Program Management (PM), Federal Acquisition Certification (FAC) Level III Program and Project Manager (P/PM), FAC Level III Contracting Officer’s Representative (COR).
Strong leadership and organizational management abilities.
Excellent executive communication and presentation skills.
Strong problem-solving and strategic planning capabilities.
Ability to manage multiple integrated technical and operational workstreams simultaneously.
Strong customer engagement and stakeholder management skills.
Ability to lead distributed teams in fast-paced operational environments.
Strong attention to detail with emphasis on quality and mission delivery.

Nice To Haves

Candidates should possess the following certifications at the time of hire. Candidates who do not currently hold the below certifications must be willing to obtain them within 60 days of employment. DecisionPoint will sponsor certification training and exam costs for selected candidate as needed: ITIL v3 Intermediate Level Certification or ITIL v4 Managing Professional Certification (or equivalent), Active Information Assurance Management (IAM) Level III certification.

Responsibilities

Provide overall leadership, management, direction, administration, quality assurance, and oversight for enterprise IT operations and modernization activities supporting mission-critical federal systems.
Serve as the primary point of contact for all contractual, technical, operational, and programmatic matters.
Manage integrated teams supporting cloud modernization, application development, cybersecurity, infrastructure operations, service desk support, and enterprise systems management.
Oversee program schedules, staffing, deliverables, risks, and performance metrics to ensure successful contract execution.
Lead strategic planning, transition activities, governance reviews, executive briefings, and customer engagement meetings.
Ensure compliance with program Service Level Agreements (SLAs), Quality Assurance Surveillance Plan (QASP) metrics, cybersecurity requirements, and operational objectives.
Support modernization and migration initiatives involving cloud-hosted enterprise applications and legacy system transformation efforts.
Coordinate across technical and functional teams to manage priorities, dependencies, and operational issues.
Monitor program financial performance, labor utilization, and resource planning activities.
Implement continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and service delivery quality.
Support Agile, DevSecOps, and IT Service Management (ITSM) processes across the program environment.
Ensure program documentation, reporting, and executive communications are accurate, timely, and compliant with contractual requirements.
Exercise decision-making authority supporting successful operational and contractual execution.