Program Manager

HCA Healthcare • Palm Harbor, FL

11d • Hybrid

About The Position

The Program Manager is an individual contributor responsible for day-to-day operational performance of the Hospitalist and Emergency Medicine programs for the West Florida Division hospitals. The role supports revenue flow, clinician credentialing and enrollment, human resources, and clinician payroll. It offers work-from-home capability but requires weekly local travel, and the candidate must live in the Tampa/Sarasota area.

The role oversees clinician onboarding, credentialing, enrollment, and related communications and documentation. It coordinates human resources onboarding requirements, supports clinician coverage arrangements, manages payroll and schedule-change documentation, and works with Service Center departments to resolve outstanding operational items.

HCA Healthcare describes a total rewards package that may include health and wellbeing benefits, time away from work, retirement and savings resources, education support, and additional family, insurance, legal, and consumer benefits. Eligibility may vary by location.

Requirements

• At least 2 years of healthcare experience.
• Working knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
• Must live in the Tampa/Sarasota area.
• Able to travel locally weekly.

Nice To Haves

• Bachelor’s degree in Health or Business Administration, or a related field.
• Experience in physician practice management or support service operations.
• Project management experience.
• Experience with onboarding, credentialing, and enrollment.

Responsibilities

• Oversee and support clinician onboarding, credentialing, and enrollment, ensuring timely completion.
• Communicate regularly with clinicians and Medical Staff Office personnel about progress and the status of staff privileges.
• Manage development of documentation methods used in the onboarding process.
• Coordinate receipt, processing, and completion of human resources onboarding items, including drug screening and background checks.
• Order lab coats, supplies, business cards, and other items.
• Oversee and support completion and updating of CAQH records for program clinicians.
• Receive and process information about proposed clinician changes from management, regional directors, and facility medical directors.
• Coordinate with Health Care Indemnity, Inc. to ensure professional and general liability coverage for clinicians.
• Manage clinician payroll, ensuring time is properly reported and schedule changes are accurately documented and completed promptly.
• Coordinate regularly with Service Center departments to resolve outstanding items related to clinician enrollment, human resources, accounting, accounts payable, and billing collections, including chart-deficiency escalations.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan and flexible spending accounts.
• Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level