Program Manager Contingent

ARES Enterprise•Huntsville, AL

7d•Onsite

About The Position

Ares Enterprise, LLC is seeking an experienced Program Manager to lead a U.S. Army information management and enterprise IT services program at Redstone Arsenal in Huntsville, Alabama. The Contract Program Manager is the primary contractor representative to the Government and oversees contractual, operational, technical, financial, and personnel management activities. The role leads a multidisciplinary team delivering enterprise IT services—including cybersecurity, network operations, cloud infrastructure, application development, data analytics, IT service management, and emerging technology solutions—for approximately 3,600 Government personnel. The Program Manager is accountable for managing complex DoD IT contract activities, directing technical teams, ensuring compliance with Army and DoD cybersecurity requirements, and meeting cost, schedule, and performance objectives. The position is full-time and on-site, with occasional after-hours mission support and approved travel.

Requirements

Active DoD Secret security clearance and ability to maintain it throughout contract performance.
U.S. citizenship.
Demonstrated experience managing complex Federal Government or DoD enterprise IT support services contracts.
Proven experience leading multidisciplinary technical teams supporting enterprise IT infrastructure, cybersecurity, network operations, cloud environments, and IT service delivery.
Strong understanding of Federal contract management, cost controls, workforce management, performance reporting, and contract deliverable requirements.
Working knowledge of DoD cybersecurity requirements, RMF processes, Army IT policies, and associated security documentation.
Experience overseeing IT projects through planning, design, implementation, operations, and sustainment.
Ability to manage subcontractors, coordinate staffing requirements, address performance issues, and maintain accountability across technical teams.
Experience developing program management plans, risk management strategies, performance dashboards, and executive-level status reports.
Excellent leadership, organizational, analytical, problem-solving, written communication, and presentation skills.
Ability to work full-time on-site at Redstone Arsenal, Alabama, and meet applicable installation access requirements.
Ability to support occasional after-hours mission requirements and approved travel.

Nice To Haves

Bachelor's or Master's degree in Information Technology, Computer Science, Cybersecurity, Engineering, Business Administration, Project Management, or a related field.
10 or more years of progressive IT program delivery experience, including at least 5 years managing Federal or DoD IT programs or contracts.
Project Management Professional (PMP) certification.
ITIL Foundation or higher certification.
Experience supporting U.S. Army aviation organizations, PEO/CPE organizations, or other Army acquisition commands.
Experience managing large-scale IT operations involving multiple technical disciplines, Government stakeholders, and subcontractor teams.
Experience with Army and DoD network environments, including classified and unclassified enterprise systems.
Familiarity with DoD 8140 cybersecurity workforce requirements, RMF authorization processes, and DoD information assurance standards.
Experience supporting cloud migration, infrastructure modernization, DevSecOps, AI-enabled solutions, and data analytics initiatives.
Familiarity with ServiceNow, enterprise IT performance dashboards, and automated reporting solutions.
Experience managing performance-based Federal contracts with multiple Technical Directives, contract deliverables, and evolving resource requirements.

Responsibilities

Serve as the primary contractor point of contact for the Contracting Officer, Contracting Officer's Representative, OCIO leadership, and other Government stakeholders.
Lead and oversee contract activities, personnel, subcontractors, and technical service delivery.
Establish and enforce program management processes, performance standards, schedules, quality controls, and operational procedures.
Manage contract budgets, cost controls, funding execution, labor allocations, and expenditure reporting.
Develop and maintain the Program Management Plan in accordance with contract requirements, including CDRL A001.
Monitor schedules, milestones, deliverables, and performance metrics for contractual compliance.
Identify, assess, document, and mitigate program risks, performance deficiencies, and operational challenges.
Manage concurrent projects, Technical Directives, and subcontractor activities.
Lead transition-in and transition-out planning to maintain continuity of mission-critical IT services.
Direct contractor personnel across technical and functional disciplines; maintain organizational structure, reporting hierarchies, and escalation procedures.
Coordinate workforce planning, recruitment, onboarding, allocation, training, and retention; ensure personnel meet applicable clearance, certification, education, and experience requirements.
Monitor staffing levels, utilization, skills alignment, and resource availability, and collaborate with OCIO leadership on resource allocation.
Maintain staffing records, organizational charts, personnel directories, and reporting structures.
Oversee enterprise IT operations, including systems administration, network engineering, cybersecurity, application development, cloud services, and IT service management.
Oversee planning, design, implementation, integration, modernization, and sustainment of enterprise IT solutions.
Ensure services comply with Army and DoD cybersecurity policies, technical standards, and regulatory requirements; oversee RMF activities, cybersecurity documentation, system authorization requirements, and network configuration management.
Identify opportunities for operational efficiency, automation, modernization, and continuous service improvement, and support ITIL-aligned service management practices.
Prepare and deliver executive briefings, program status presentations, and contract performance reviews.
Provide timely, accurate reports on costs, schedules, staffing, accomplishments, risks, issues, and performance metrics.
Oversee preparation and submission of contract deliverables, including Enterprise IT Performance Metrics (CDRL A002) and the Contracting Officer's Management Report (CDRL A003).
Track KPIs, SLAs, customer satisfaction, and service delivery effectiveness.
Participate in technical working groups, cybersecurity reviews, architecture meetings, program management reviews, service desk reviews, and strategic planning sessions.
Communicate significant incidents, risks, performance deficiencies, and corrective actions to Government stakeholders, and recommend service improvements and risk reductions.