Program Manager

Celestica•Portland, OR

13d

About The Position

The Program Manager serves as the primary customer interface for semiconductor customer accounts, with a primary focus on New Product Introduction (NPI). The role leads complex programs in a dynamic matrix environment, aligning cross-functional teams, navigating competing priorities, and resolving resource constraints without direct supervisory authority. For smaller customer accounts, the Program Manager manages programs and projects on behalf of the account to achieve planned revenue and profit. This is a first-level management role within a site. It provides immediate supervision to employees across more than one function or work group, including assigning and reviewing work, making hiring and firing decisions, reviewing performance, recommending compensation, coaching, and applying discipline as necessary. The role establishes annual plans and objectives, contributes to policy development, executes budgets, develops schedules, and enforces policies and procedures. The Program Manager oversees high-complexity NPI and strategic account portfolios, plans and executes programs across the product lifecycle, and leads account teams spanning Engineering, Supply Chain, Operations, and Quality. The role manages risks, scope changes, and resource constraints; communicates status to customers and executives; manages revenue, margins, inventory impacts, pricing, and contract terms; and promotes customer satisfaction through ongoing communication and issue resolution. The position is performed in a normal office environment and requires 10%–25% domestic and international travel. This location is a US ITAR facility; employment may involve the release of export-controlled goods, and Celestica may require information from applicants to determine whether export-control exemptions or licenses are needed.

Requirements

10 or more years of relevant project or program management experience overseeing complex electromechanical assemblies within the semiconductor industry.
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical or engineering discipline.
In-depth understanding of the semiconductor industry, including manufacturing complex electromechanical assemblies and supply chain management dynamics.
Ability to align cross-functional teams and influence stakeholders without direct reporting authority.
Demonstrated ability to proactively identify and mitigate risks and navigate fluctuating timelines and changing scopes.
Knowledge of product pricing, business risks, contract negotiation, and Value-Add and Materials margin structures.
Strong verbal, written, and presentation skills, including the ability to communicate technical and project details clearly to executives and customers.

Nice To Haves

PMP (Project Management Professional) certification or equivalent project management certification.

Responsibilities

Serve as the primary interface and relationship manager between customer leadership and internal operational teams.
Oversee high-complexity NPI programs and large-scale strategic account portfolios.
Develop, implement, and execute end-to-end program and project plans across all phases of the product lifecycle.
Lead cross-functional account teams, including Engineering, Supply Chain, Operations, and Quality, to meet delivery, scope, and budget commitments.
Identify project risks, scope fluctuations, and resource constraints, and apply risk management methods to keep milestones on track.
Lead regular program-tracking meetings and provide status reporting and executive updates for monthly Operations Reviews and quarterly Customer Performance Reviews.
Manage revenues and margins, monitor order-change impacts on inventory, and oversee Value-Add and Materials pricing and contract terms.
Maintain regular customer communication, promote customer satisfaction, and resolve issues, escalations, and changes.
Manage employees across more than one function or work group, including assigning and reviewing work, hiring and firing, performance reviews, compensation recommendations, coaching, and discipline.
Establish annual plans and objectives, execute budgets, develop schedules, and enforce policies and procedures.
Travel domestically and internationally as required, estimated at 10%–25%.