Program Manager - Joseph Ballay Center for Design Fusion

Carnegie Mellon University•Pittsburgh, PA

10d

About The Position

Carnegie Mellon University’s School of Design seeks a Program Manager for the Joseph Ballay Center for Design Fusion. The role supports the successful implementation and impact of the Center by working with its Director, faculty, staff, and other stakeholders to execute educational, research, and co-curricular programs. The Program Manager operates at strategic and tactical levels, stewarding program development from concept through execution and ensuring effective operation, integration, and progress. The role serves as a liaison among faculty, project sponsors, and internal and external stakeholders. It supports program expansion, new revenue, outreach to secure contracts and relationships, and contributed revenue opportunities. The Program Manager helps develop the Center’s next three-year strategic plan, creates engagement pathways for faculty, staff, and students, fosters collaboration with alumni and organizations, and supports faculty research initiatives exploring Design Fusion. The position also coordinates events and meetings, including seminars, workshops, and conferences at on- and off-campus locations, as well as travel, transportation, meals, registration, agendas, and materials. Administrative duties include arranging domestic and international travel for faculty and teams and providing general program support. The position is based in Pittsburgh, Pennsylvania, and is designated as staff, fixed term, and full time. Normal business hours are required, with occasional evening and weekend work and occasional travel to or work at off-campus or remote locations.

Requirements

Bachelor’s degree, or comparable knowledge demonstrated through a combination of education and relevant experience.
3–5 years of program management experience, preferably in an educational or international development context.
Experience planning and organizing events with complex logistics while managing multiple workstreams effectively.
Oral and written communication skills for stakeholder engagement, reporting, and educational content development.
Experience managing budgets efficiently while maintaining accurate and auditable records.
Successful background check.
Ability to interact effectively and with integrity with a varied population of internal and external partners.
Ability to work well with others and as part of a team; adapt to change; maintain confidentiality and discretion; and manage sensitive information.
Ability to pay close attention to detail, maintain accurate records, meet deadlines, work under pressure and interruptions, follow directions, prioritize, and handle multiple tasks.
Ability to respond to and manage emergency situations or crises and maintain composure in difficult situations.
Visual acuity for extended computer-monitor use, reading, transcribing, data analysis, visual inspection, and related close-vision activities.
Ability to work normal business hours, with occasional evening and weekend work, and occasional travel to or work at off-campus or remote locations.

Nice To Haves

Master’s degree.

Responsibilities

Work with the Center’s Director and others to ensure efficient execution of educational, research, and co-curricular programs.
Steward program development from concept to execution and ensure seamless operation, integration, and progress.
Serve as a liaison among faculty, project sponsors, and internal and external stakeholders.
Support program expansion and delivery, outreach to secure new contracts and relationships, and contributed revenue opportunities.
Develop the Center’s next three-year strategic plan, calibrating its positioning, capability, and capacity.
Establish clear engagement pathways for faculty, staff, and students.
Engage leadership and the campus community in collaborative engagements with Design alumni, companies, and organizations.
Leverage existing traction and relationships to pair design with units on campus and beyond.
Support faculty initiatives to develop research threads and explore the landscape and limits of Design Fusion.
Plan and coordinate seminars, workshops, conferences, and other events at on- and off-campus locations, including travel, transportation, meals, and registration.
Prepare and distribute itineraries or meeting agendas and ensure meeting materials are produced and available.
Arrange domestic and international travel for faculty and faculty teams.
Provide general administrative program support, including ordering supplies, copying materials, ordering food, and arranging parking.
Assist in planning, monitoring, and/or managing a work unit or department budget.
Oversee the work activities of others without authority to undertake or recommend employment actions.
Perform other duties as assigned.