Jade Fusion Manager

Angel Of The Winds Casino Resort•Arlington, WA

About The Position

The Jade Fusion Manager oversees all front-of-house operations for Jade Fusion and partners with the Executive Chef to ensure standards are met. The role provides leadership and direction for guest-service standards, staffing, training, team development, beverage operations, inventory, cost control, and compliance. The manager maintains a positive, professional team culture through coaching, open communication, recognition, and timely, constructive responses to concerns. The position requires guest-facing service and may involve days, nights, weekends, special events, and holidays as needed.

Requirements

Exceptional guest-service and communication skills.
Must be at least 21 years of age.
Three to five years of experience in a high-volume beverage operation setting desired, including supervisory or management experience required, or an equivalent combination of training and experience.
Two to three years of supervisory and/or management experience.
Excellent knowledge of beverage and wine service, beverage products, menu items, and equipment used to perform these duties.
Strong knowledge of guest service, labor costs, and liquor costs.
Highly organized and detail-oriented, with strong time-management and communication skills.
Ability to maintain a positive attitude and quality control while facing tight deadlines.
Ability to work independently and demonstrate strong critical-thinking and problem-solving skills.
Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit.
Ability to receive detailed information through oral and written communication.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.
Ability to perform repetitive movement daily, with occasional bending and crouching.

Nice To Haves

Asian cuisine experience is strongly preferred.
Three to five years of experience in a high-volume beverage operation setting is desired.

Responsibilities

Oversee all front-of-house operations for Jade Fusion and partner with the Executive Chef to ensure standards are met.
Greet and interact with guests in a friendly, professional, and attentive manner.
Manage front-of-house staff, including hiring, training, work direction, appearance, safety, counseling, discipline, pay administration, and performance evaluations.
Foster a positive team culture through professionalism, open communication, recognition, coaching, and development.
Stay current with spirits, beer, and wine trends to support a strong and current beverage program.
Lead and measure guest-service standards within Food and Beverage Operations.
Maintain inventory percentage levels in line with revenue sales and conduct monthly front-of-house product inventories accurately and on time.
Maintain knowledge of Asian liquor brands, beers, non-alcoholic selections, wines, sake, glassware, garnishes, presentation, and prices.
Establish par levels for supplies, beer, sake, and equipment.
Implement staffing practices that align staffing levels with guest-service standards and business volumes.
Set and implement department standards for front-of-house setups, cleanliness, training, personal appearance, and guest service.
Prepare monthly P&L and control costs.
Provide alcohol service according to MAST training guidelines and ensure compliance with Washington Liquor Control Commission requirements.
Partner with purchasing to communicate with suppliers of equipment and product.
Maintain quality, sanitation, and safety procedures.
Perform other duties as assigned.
Work days, nights, weekends, special events, and holidays as needed.