Program Manager

Crowned Grace•Lanham, MD

3d•Onsite

About The Position

Crowned Grace International (CGINTL) is seeking an experienced Contract Project Manager to lead a multi-year organizational development and workforce training program for a large public water utility client in the Maryland suburbs of Washington, DC. The Program Manager will be the single point of accountability for the program, directing training task orders from request through closeout and serving as the primary liaison to the client’s contract administrator. The position is contingent upon contract award; CGINTL is building a qualified candidate pool. The role includes coordinating schedules, personnel and training resources across departments, ensuring work is properly authorized, delivering required program documentation, operating CGINTL’s ISO 9001:2015 quality system on the contract, and managing subcontractor participation and payments. The position requires successful completion of the client’s post-offer background investigation and on-site work Monday through Friday between 7:00 a.m. and 3:30 p.m., as well as travel within Montgomery and Prince George’s Counties, Maryland.

Requirements

Bachelor’s degree in Business Administration, Management, Human Resources, Organizational Development, Education, or a related field.
At least five years of experience managing multi-year public-sector or utility training contracts, or training contracts for an organization similar in scope, size and complexity to the client.
Experience must include rolling schedules across multiple departments and simultaneous in-person and virtual cohorts.
Active Project Management Professional (PMP) certification from the Project Management Institute, or equivalent.
Successful completion of the client’s post-offer background investigation, including work, driving and criminal history, before working at client facilities.
Must be able to pass a government background investigation.
Availability for on-site work Monday through Friday between 7:00 a.m. and 3:30 p.m.
Travel within Montgomery and Prince George’s Counties, Maryland.
Adherence to client and CGINTL standards of conduct, ethics and confidentiality.

Nice To Haves

Master’s degree.
Prosci Certified Change Practitioner certification.
Lean Six Sigma Green Belt or higher.
ISO 9001 quality management experience.

Responsibilities

Acknowledge each training request within three business days and lead the written task-order proposal, including qualifications, scope and price.
Maintain an integrated master schedule of all task orders, coordinating faculty, rooms and virtual platforms across departments.
Assign and direct all contract personnel; ensure no work begins without written authorization and a Notice to Proceed.
Deliver evaluations, End-of-Program Training Reports, and badges or certificates within 30 business days of completion.
Operate CGINTL’s ISO 9001:2015 quality system on the contract, including reviews, observation, risk logs, corrective actions and lessons learned.
Maintain MBE/SLBE retention at or above 60%, report payments monthly and pay subcontractors within 15 days.
Manage background investigations and photo IDs, and obtain client approval before any Key Personnel change.
Serve as the primary liaison to the client’s contract administrator.
Own program schedules, deliverables and closeout; report issues early with a recovery plan.
Communicate risks, delays and MBE/SLBE participation truthfully to the client and keep commitments made in task-order proposals.
Anticipate each department’s needs and provide immediate and appropriate service.
Complete required background investigation, work on-site Monday through Friday between 7:00 a.m. and 3:30 p.m., and travel within Montgomery and Prince George’s Counties, Maryland.
Adhere to client and CGINTL standards of conduct, ethics and confidentiality.